How many of you make an effort to attract pharmaceutical reps to your climate-controlled facilities? I have heard that they make great long-term customers and always pay on time. Some will pay a premium to receive shipments directly into their units and disposal of the empty boxes. How do you deal with the extra liability when bailment issues arise?

As a self storage site planner I have designed conversions with thought given to the pharmaceutical representatives. This may include a "locker room" area with 24-hour access, a lounge area with vending machines, and Wi-Fi Internet access. This provides an opportunity for those with laptops or hand-helds to conduct some business as they pick up samples.

It would be interesting to hear from some of you with experience dealing with pharmaceutical reps. What is the typical size unit they rent and what amenities do they expect?


Steve Smith
Custom Site Plans
SteveSmith@ByteOne.com