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Old 01-21-2008, 02:04 PM
millenniumsoul millenniumsoul is offline
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Join Date: Jan 2008
Location: Florida
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Hi Mel,

My storage facilites send a personal thank you card, hand signed and hand addressed. We find this to be a great customer service piece, but more importantly it verifies their mailing address. If it is incorrect, we overlock the unit to get their attention, and get a correct mailing address.

Christine
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