Offering online payments is a good thing to offer. I don't think it will significantly impact your delinquency. However, it is a convenience for the customer. Although we offer online payments and promote our websites, the majority of our customers still pay at the stores and through our automatic payment plan.

Sitelink Web Edition does offer online payments and it is very easy for the customer to set up their account. In order to take online payments you may have to set up an account with a company such as authorize.net to authorize the online payments. Your current credit card processing company should be ablt to help you set up your online gateway.

If you are going to take payments I highly recommend you do it through your software and not separately. This will make sure your records are accurate and prevent employee fraud.

I know Onlineselfstorage now Call Maximizer has a program that allows your customers to pay online through their interface and then you import the information into Sitelink. There are fees for this service.

I hope this information is helpful.