This is an interesting topic. The last facility I managed had 12 to 16 reps at any one time (depending on cutbacks by the companies). I found it to be a very good client list to deal with. Every rep. that I have ever dealt with paid by credit card, usually an American Express, and was on auto pay. No muss, no fuss. They were always courteous and professional in their dealings with us. Not to mention the inexhaustible supply of pens and note pads.

We maintained keys for each unit to accept deliveries for these clients. We never entered their spaces. The keys were signed out to the delivering driver, usually UPS. As we were not the only people with a key, and due to the fact that we never took possesion of the delivered materials, the bailment, at worst, was only transitory. Additionally, we never were involved in deliveries of drugs or samples.

Just after I began in this business, the FDA placed by rigid requirements on the drug companies regarding access to the spaces. And this requirement drove the sales reps to us in droves.

In passing, I opened a facility in Tallahassee across from a plastice surgeons offices. His staff rented 2 12 x 30 a/c spaces and built shelves in them. They kept all of the closed files, and the ones not needed today or early tomorrow. They can pay for your storage spaces easily using the income from the office that they can rent to another doctor, instead of using it for records storage.

Astro