I know I am coming in a little late on this one (vacation) but I am with Storman -- the friendship ended when they missed a payment!
For about the first year doing this I was worried about hurting their feelings by trying to auction their (read deadbeat!) stuff. I have gotten over that - I do what is required (and then a little more just to be sure) and sell the junk!
I had one this last auction - she came in during the auction and had a lot of tears so the wife made a deal with her. The deal was pay half now and the other half tomorrow -- guess what - tomorrow came and no money!! I waited a week and still no money. I sent out a 10 day notice to pay up and vacate - heard nothing so now I will get rid of the CRAP for them!
sorry - got carried away --
anyway - just my .02
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