Hi Kabee: I think that a lot of it has to do with how many units I have available as well. If I am at 86% it can't be a big loss to let them try a payment option. On the other hand if I have no large units and they are in demand, I would hesitate to let the tenant take 6 or 9 months to pay off what is in arrears. We have offered to let people pay a portion of the balance... like what ever the rent in arrears is with out the late fees etc. Then they have 24 hours to vacate. This way we really get a big chunck of the change owed to us, they don't loose their stuff and we can put the unit back into circulation as well. So that is a win win kind of situation.