Wasn't sure if I should post in Day to Day or under Software?

3 Years ago I manually entered (rather than conversion) 315 tenants into my software from a program that I had used for many years.

I have an option of annual or semi annual prepay with a discount and receive a bill.

There have been several tenants that for whatever undiscovered reason the invoicing just doesn't work.

This particular tenant is an annual pay-- so the problem only comes up 1 time a year. I experiment and enter a calendar reminder to check on it the next year. After 3 years I have not made any progress.

This Annual pay invoice should have generated 2/5 for 12 months rent 3/1/10 to 2/28/11. It generated an invoice but only has March rent. I have checked and unchecked and rechecked all ledger settings. Send Invoice, no invoice fee, annual pay. And then hope the next year it works correctly.

I will walk you through what I am attempting to do: manually creating the charges for each month. And it takes 7 clicks per month to do it. Ooooops-- accidentally created Jan 2011 rent twice. Only way to delete it was to go to Edit Ledger screen.

Back in Invoicing mode--- now have to click 12 times to add selected charges to invoice. Whew-- finally can print invoice. Now find out the created invoices are not in date order. Units open charges list starts with rent 1/1/2011, 2/1/2011, then 3/1/2010 and so on.

Now to wait until next year and see how it works. Any wonder I opted to ignore my reminder note from last year and now that it is 3/5 am dealing with this issue for rent that was due 3/1 and an invoice that I should have mailed 2/5. Ugggghhh!