Hi Wayne

I just loved your we "Upgrade" remark in dealing with a customer who thinks they know better then you do about the size unit they will require. Instead of maybe saying or at least thinking "If you would have only listened!" - your very comment shows me why you guys are so successful in a tough market. There are countless owners across the country that only wish that they had managers who were not afraid to raise rates and were as aggressive in their marketing. Keep the good times rolling in CA.

All my best,
MisterJim444

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