We are new to the field of self-storage. This facility was opened in February of 2008. The owner purchased software that was supposed to let us bill and/ or discount at any increment of time. It has taken me 4 months to get a "Bill to" date made available for use in the system. The support people are very nice and spend hours on the phone and on-line trying to sort out the bugs... Some issues have not been resolved and we are left with trying to figure it out.
There must be some program out there that is better and provides training for their software... We are looking for software that is very user friendly and logical...Does such an animal exist? I have read a number of postings and I get mixed directions.... Thanks in advance..