Thanks for the reply Teri! I was hoping someone would reply who had personal experience, but I do appreciate your input! That's too much, that someone said he was selling off delinquent units, some people are crazy ! That's not our intention...as you understood! Thanks again and while we are chatting...how was the ISS Expo in February? I've only been in this business for a short time (9 months) and have not yet been to an Expo, although I'd love to at some point, I think I could learn some valuable information. I'm finding this is a tough business to market, maybe I'm missing something!