The one thing you don't want is to be known as someone who doesn't hold them accountable for their debts!
We follow the lien law to the letter in most cases.
There are a few that we have worked with, but they get one shot - if they fail to live up to their agreement out they go. It sounds harsh, but as I explain to our tenants -- this is a business not a charity!
The exceptions I have mentioned are hardship cases such as one lady who was diagnosed with cancer and evicted from her apartment in the same week - we made a deal with here two years ago as she was ready to go to auction - she has lived up to her end of the bargain for the last tow years. We have had others that after 6 months of trying to help them the stopped making payments - off to auction they went -- I don't care if your dead brothers stuff is in there.
I have learned to grow a thick skin -- my wife however is still a soft touch and gets me into trouble every now and then.
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