Hi!
My name is Megan Eckert with USstoragesearch.com, an online marketing firm that services the self storage industry.
I'm wondering how many of you out there accept reservations and/or payments via your website. If you do accept reservations and/or payments have you had success doing so? Are you renting units online? How are you marketing your website to prospective tenants? Have you been able to find out if the people who rent online have a longer or shorter stay at your facility? If you are giving your tenants the ability to pay their bill online, do you have better collection rates because of it?
If you are not doing online reservations and/or payments why did you choose not to?
I'd love to hear your thoughts! Feel free to include a link to show off your website also!
