Alex, our normal access hours are 6 am to 10 pm. We have the option of giving a tenant 24 hour access at our discretion and based on their needs.

If a new move in needs 24 hour access the first night to move in, we can change back to normal after they are done. I don't know why but we historically rent more units on Tues and Wed then we do on Sat or Sun. So people are moving into storage around their working hours....particularly lately when they are arriving home from work to find sheriff's eviction notices on their door.

We don't charge extra to give commercial customers or vehicle storers 24 hour access. I'd rather have a facility full of commercial customers with 24 hour access then a facility full of residential furniture storers with daylight access hours. Yes the commercial customers are getting a higher level of service, but they are also a higher level of customer....they don't move out and leave a big mess behind or try to hide their old mattresses behind a building, they usually don't move out at all, and they ALWAYS pay on time.