Using Storage Commander we also send e-mail notification for late, Pre-Lien and Lien notices. This helps as we tell our customers that if they receive a notice as long as we have the payment before we open on the 11th we will waive the late fee. That $10.00 is enough to motivate some of them into paying.

We are not located in an affluent neighborhood, but our rate is normally in the 5 to 7% range! E-mail has helped us greatly!