Page 1 of 3 123 LastLast
Results 1 to 8 of 20
  1. #1
    northsound is offline Junior Member
    Join Date
    Mar 2009
    Location
    Washington State
    Posts
    27

    Default Tenant sleeping in unit

    Recently opened heated self storage in rainy washington. I had a tenant move in yesterday and i'm pretty sure he never left for the night Now comes the moral dilemma...it snowed yesterday, is freezing cold. I feel awful kicking him out on the street. I had one of my co-workers talk to him and he said he'll be out tonight (which i highly doubt) they also pointed out the cameras and said we can see if he's staying in the unit.
    Has anyone run into this? How do you combat this problem, especially in heated storage with the horrible economy. Hey cheap rent! I've heard I can call the police. Any suggestions?

  2. #2
    geraldine1051 is offline Senior Member
    Join Date
    Feb 2009
    Location
    CA
    Posts
    990

    Default This is not a motel.

    Unfortunately, this has happened here several times. When I find someone sleeping in their unit in the daytime, I knock loudly and remind the person that I am not running a motel here, but a storage facility. I will often forgive a first offense, but if I get any lip or if that person is, say, smoking something inside the unit, they get evicted right away. I am lucky that at night the handyman who lives on the premises walks around and checks units. He boots out anyone who is here beyond hours. And, I have also called the police on occasion. It is unfortunate, with the economy and all, and I have quite a few homeless renters, but they know they cannot sleep here.

  3. #3
    MisterJim444 is offline Senior Member
    Join Date
    Dec 2007
    Location
    Winchester, Virginia
    Posts
    1,348

    Default

    Northsound:

    Arm yourself with the lists of local shelters (check to see if they have any beds) or area churches with open doors. I know that it is difficult, but now that you know he is there you have a moral obligations to your other tenants as well. The last thing you would want is another customer confronting that person and feeling threaten in any way. I have heard all too many cases of homeless people who do not stay in their units overnight, but come in as soon as the facility is open to use your bathroom for a clean-up and changing area only to leave the bathroom trashed. That should only happen once and that person asked to vacate. You might consider adding some provisions to your Rules and Regulations page addressing conduct so that you have a legal basis should stern measures be necessary.

    MisterJim444
    Learning Never Ends, But Will Time?

  4. #4
    northsound is offline Junior Member
    Join Date
    Mar 2009
    Location
    Washington State
    Posts
    27

    Default in addition...

    He is now hanging out in his unit and has been since this morning. He is making me very uncomfortable, not to mention that we are trying to fill our units and do not need someone roaming the hallways and loitering. Our contract specifically states "No occupant may use a self storage facility for residential purposes" but what is the general rule on how much time they may spend in it during the day?
    Thanks for all your useful input!

  5. #5
    geraldine1051 is offline Senior Member
    Join Date
    Feb 2009
    Location
    CA
    Posts
    990

    Default

    Here's what I would do: I would call the police and have an officer accompany me to talk with the tenant. The officer can help to make sure the tenant understands your facility's rules. I have found that just the presence of a police officer helps get the message across.

    Good luck!

  6. #6
    Autodoc's Avatar
    Autodoc is offline Mod eMeritus
    Join Date
    Jan 2008
    Location
    Jamestown, ND
    Posts
    2,870

    Default

    We actually have a provision in our contract that states

    Occupant agrees not to loiter on the premises...


    I have not had to pull that one out yet, but it's there if I need to.
    Wayne
    Jamestown, ND


    All arguments can be resolved ... with high explosives and Humor!!!

  7. #7
    Overlocked's Avatar
    Overlocked is offline Member
    Join Date
    Feb 2009
    Location
    Tallahassee, Florida
    Posts
    32

    Default

    I agree with the others here. We all feel for these people, but we must act in a manner best for our business. I think having an employee talk casually was a good first step. My next step would be to go talk to him personally and additionally I think it would be tasteful to offer his money back when you ask him to leave. I would only bring the police into it as a very last resort. What a sad sign of our poor economy. Best wishes to you and the homeless tenant!

  8. #8
    Lisa T's Avatar
    Lisa T is offline Senior Member
    Join Date
    Jan 2008
    Location
    Happy to be in Myrtle Beach, SC!!!
    Posts
    2,877

    Default

    We've had that happen as well too. One tenant, not long after we started here, moved in and gave the Salvation Army shelter as her home address...which I didn't know it was the shelter's address at the time...but I do know it now.

    We live here, and several times a week will take a leisurely stroll through the facility around 11:00 pm....checking for overnighters....we never could catch this particular person, but we knew she was living in/at the unit...because she would access the outside bathroom each morning around 7:00 am and take a bath at the sink. Half a bottle of liquid soap would be gone and a full roll of paper towels, and the trash can would be overflowing with soggy paper towels. We have a keypad for the outside bathroom, so PTI logs each person who enters it.

    We locked the bathroom door and hung up an "out of order" sign on it for a week...and she disappeared, with late rent of course.

    A few months later when we cut the lock to auction her unit, the only thing that was in it was a shopping cart, and a bedroll with some pillows laid out like someone had just woken up and gotten up from it.

 

 
Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •