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  1. #1
    acampbell is offline Super Moderator
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    Default What's Your Dumpster Policy?

    Do you allow tenants to use them? Do you have a security camera on the area?

    How do you keep tenants from leaving trash behind?
    Amy Campbell
    Editor
    Inside Self-Storage
    acampbell@vpico.com

  2. #2
    shaekirk's Avatar
    shaekirk is offline Moderator
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    Default

    I have a sign that says "No Dumping, this area is under 24 hour surveillance".

    We don't let people dump, we even took that smaller trash cans off the property when we took over 3 years ago.

    If they break our No Dumping law, we hunt them down and charge their account a fee proportionate to what they dumped.
    What lies behind us, and what lies before us, are small matters compared to what lies within us!

    Shannon

  3. #3
    Gina6k's Avatar
    Gina6k is offline Moderator
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    Morgan Hill, California
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    Default

    You hauled it in...
    You haul it out!

    We are not the local dump.
    Gina 6k
    CochraneStorage dot com
    Morgan Hill, California
    twitter.com/CochraneStorage

    You only live once, but if you do it right, once is enough!
    I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

  4. #4
    shaekirk's Avatar
    shaekirk is offline Moderator
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    Default

    Quote Originally Posted by Gina6k View Post
    You hauled it in...
    You haul it out!

    We are not the local dump.

    Amen, sister!
    What lies behind us, and what lies before us, are small matters compared to what lies within us!

    Shannon

  5. #5
    kenbrandy is offline Senior Member
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    SE Kansas
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    Default

    We simply don't have a dumpster, too many people would take advantage of it.
    Countryside Self Storage

  6. #6
    Elphaba's Avatar
    Elphaba is offline Senior Member
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    We have a sign that states Video Surveilance so that usually deters any 'huge items' but on occasion when a customer comes in and asks to use the dumpster we simply ask what and how much they are getting rid of and if its not to much we allow them to. However if it is something useable we are working with a local freecycle group to save those items from the landfill! We had a woman last month who was so happy that we allowed her to leave a very old stereo 'table' thing and put some boxes in the dumpster that she was in tears as her situation for moving in/out of storage was a sad one. As long as we can handle the amount of things one wants to 'dump' we don't mind. Make a customer happy because they will return and save very useable things from the landfill!!
    No Good Deed Goes Unpunished

  7. #7
    StorageLand Guest

    Default

    My policy is "No dumpsters or publicly accessible trash bins onsite." Otherwise tenants will dump their trash and I will be responsible for the time and cost of disposal.

    As Gina said:

    You hauled it in...
    You haul it out!

    - Michael

  8. #8
    Elphaba's Avatar
    Elphaba is offline Senior Member
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    Even though we are pretty easy going on the dumpster deal - I DO LOVE Ginas theory but we try to offer as much customer service as we can, since, like many we are not swamped at the moment.
    No Good Deed Goes Unpunished

  9. #9
    Autodoc's Avatar
    Autodoc is offline Mod eMeritus
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    Jamestown, ND
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    I keep wondering if Gina works for us


    I tell everyone -- it's your stuff not mine take it with you 'cos I don't want it!


    Every once in a while someone wants to "give" me their "good" stuff! If it were "good" stuff you would be keeping it and selling it!!!!
    Wayne
    Jamestown, ND


    All arguments can be resolved ... with high explosives and Humor!!!

  10. #10
    Elphaba's Avatar
    Elphaba is offline Senior Member
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    Actually (here as always different in other locations) people DO give away 'good' stuff and as much as I know its a pain to 'oversee' others junk - there are MANY out there in freecycle (in our area) that are more than happy to take 'all' that we have. You either take it all or nothing and if you show up and say "I don't need that but i need this" you do not get considered next time. It works well with us.
    No Good Deed Goes Unpunished

 

 
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