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General Self-Storage Forums

Forums Topics Posts Last Post
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 752 Posts: 5,491
752 5,491
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,629 Posts: 17,452
Last Post: End of This Chapter
1,629 17,452
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 1,854 Posts: 22,275
1,854 22,275
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 717 Posts: 7,074
717 7,074
Industry Website Providers
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 265 Posts: 3,185
265 3,185
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 469 Posts: 3,026
469 3,026
Mini Storage Outlet Buildings
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 699 Posts: 7,171
699 7,171
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 656 Posts: 6,403
656 6,403
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 416 Posts: 6,701
416 6,701
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 66 Posts: 786
66 786
What Flower Would Your Facility Be?
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 160 Posts: 1,652
160 1,652
Injuries on the Property

Latest Topics


  • dreid
    End of This Chapter
    So today ended up being our final day. My wife and I were greeted right before opening to our boss coming in and telling us our "positions were being eliminated". To say we were surprised would be a stretch, but we didn't expect it to be so sudden. He gave us a print-out of why we were...
    Today, 07:00 PM
  • letsgosonics
    Rent Drop Box
    Hi all, looking for suggestions on a heavy duty locking box for tenants to drop their rent checks in. Ours was pried open last night. Nothing stolen as no one drops rent checks this time of month, but box was destroyed so looking for a new one that is more heavy duty. A flap to cover the opening...
    18th February 2017, 05:37 PM
  • Amy_ISS
    Never too Old for Storage
    Cute story about an 80-year-old manager in the U.K. passing the torch to his successor. Guess how old he is?
    17th February 2017, 07:20 PM