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General Self-Storage Forums

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New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 785 Posts: 5,801
785 5,801
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,679 Posts: 18,123
1,679 18,123
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 1,918 Posts: 23,124
1,918 23,124
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 723 Posts: 7,167
Last Post: Yellow page ad
723 7,167
Yellow page ad
by ChuckG
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 273 Posts: 3,276
Last Post: Team Building
273 3,276
Team Building
by CDRosa
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 488 Posts: 3,179
488 3,179
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 725 Posts: 7,424
Last Post: Boat/Trailer Lien
725 7,424
Boat/Trailer Lien
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 679 Posts: 6,609
679 6,609
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 424 Posts: 6,904
424 6,904
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 66 Posts: 788
Last Post: Property Photos
66 788
Property Photos
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 163 Posts: 1,684
163 1,684
Individual Door Alarms
by mseguin

Latest Topics


  • Manager_1986
    Boat/Trailer Lien
    Hi everyone.

    OK, so we did cut locks not long ago, and found a boat and trailer in the unit. Didn't want to deal with it (lol) so we cut the occupant a killer deal to settle and come get it. Apparently he isn't interested. So we are "planning" to lien sale it.

    Today, 06:29 PM
  • StoragePro
    Open Faced Downspouts? Prevent freezing up in winter?
    I have a 20 foot tall building, and in Midwest so winter time my current downspouts freeze up. Anyone have open-face downspouts and your opinions? Also since building so talk I would think easier to keep from clogging with leaves etc.
    Today, 05:56 PM
  • storage-gal
    Do you make deals with past due tenants ?
    I have always been a firm believer in not letting people take their goods out of storage if they only pay a portion or their balance owing / I auction . Unless they have a medical issue or a catastrophe in their life and I can confirm it .
    The reason I don't is I believe word gets around really...
    Today, 02:20 PM