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General Self-Storage Forums

Forums Topics Posts Last Post
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 806 Posts: 5,967
806 5,967
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,716 Posts: 18,849
1,716 18,849
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 1,971 Posts: 23,847
1,971 23,847
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 732 Posts: 7,274
Last Post: YP Ads or YP Online
732 7,274
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 278 Posts: 3,332
Last Post: Salaries
278 3,332
Fay Smithhart
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 502 Posts: 3,350
502 3,350
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 738 Posts: 7,592
Last Post: Bumping of Locks
738 7,592
Bumping of Locks
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 688 Posts: 6,721
688 6,721
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 428 Posts: 6,979
428 6,979
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 66 Posts: 788
Last Post: Property Photos
66 788
Property Photos
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 167 Posts: 1,715
167 1,715

Latest Topics


  • jodikay1
    What is a typical managers schedule?
    I'm wondering what a manager schedule looks like. Is it typical for a manager to have two days off in a row? Are they usually on-call and need to be within driving distance all the time? Would this be different if it was an on-site vs off-site manager? I read the salary survey report, but didn't...
    Today, 08:29 PM
  • AshleyIlm
    Good Morning,

    Our company is looking for to buy boxes and the vendor who did it no longer offers the service we need, so we are vendor shopping and want to stay with our box prices.

    Can anyone recommend a company we can buy boxes from?

    Thank you in advance....
    Today, 11:06 AM
  • Dave Scott
    Break In ??
    Dave Scott
    Had a gal call the call center and told one of my girls that she had been broken into. We said what unit, an call the police and report it and tell them what was stolen and also contact your insurance agent and also tell him what was taken. We will also check unit for any damage. She said no damage...
    Yesterday, 03:06 PM