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General Self-Storage Forums

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New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 796 Posts: 5,870
Last Post: Gross Margin
796 5,870
Gross Margin
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,692 Posts: 18,346
1,692 18,346
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 1,935 Posts: 23,373
1,935 23,373
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 728 Posts: 7,204
728 7,204
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 276 Posts: 3,298
Last Post: Salaries
276 3,298
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 495 Posts: 3,240
Last Post: Cost to build
495 3,240
Cost to build
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 727 Posts: 7,437
727 7,437
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 684 Posts: 6,686
684 6,686
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 424 Posts: 6,929
424 6,929
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 66 Posts: 788
Last Post: Property Photos
66 788
Property Photos
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 165 Posts: 1,701
165 1,701

Latest Topics


  • merry
    How many employees get commision or bonus?
    As an owner, I want to hire somebody to work for me. Should I provide bonus or commission to stimulate them to make higher occupancy rate?
    Please share your thinking, sharing the percentage of commission or bonus number are welcomed....
    No Commision or Bonus, just flat salary
    Commision based on occupancy rate
    Commision based on move in or move out units in that year
    Bonus based on the revenue of the year
    Other stimulate plan
    Today, 01:40 PM
  • livi79
    Business Entity Question - Land Trust vs. LLC

    Our storage facilities are located in California. We are in the process of changing over the business into a LLC. I've seen some info on the web that suggests that a Land Trust should own the storage properties while the LLC owns the business. I'm having a hard time finding a CPA...
    Today, 01:30 PM
  • pberg712
    Our company is expanding into new states and just wanted to hear from people who have worked as a team and as a individual resident manager thought on a fair salary.

    The markets right now will be Florida and Tennessee. Can't mention the cities right now as i know that has a part in it but...
    Today, 12:54 PM