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  1. #1
    Amy_ISS is offline Community Manager
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    Default Manager Steals From Facility

    A woman has been arrested for embezzling more than $65,000 from her employer in Florida. The owner of University Florida discovered the theft after conducting an audit.

    Owners: What's your take on this? How often do you check up on your managers? Do you worry about embezzlement? How can other operators make sure this doesn't happen to them?

    Managers: Sadly, there are some bad managers out there, just as there are bad employees in every industry. How do you show your owner you're trustworthy? It's stuff like this that makes all managers look bad, especially when it hits the media circus. How can you overcome this?
    Amy Campbell
    Editor
    Inside Self-Storage
    acampbell@vpico.com

    @AmyCampbell_ISS

  2. #2
    dennybeall is offline Senior Member
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    Jun 2009
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    Nature Coast of Florida
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    Default Re: Manager Steals From Facility

    There are so many ways to cheat the house in the self-storage business the only "For Sure" way to prevent it is with an on-site audit by someone that knows the business AND the software that's used at that facility.
    Everything from pocketing late fees to renting units off the books can be picked up by a good auditor.
    Karen and Denny Beall
    Diamond Self Storage
    Nature Coast of Florida

  3. #3
    geraldine1051 is offline Senior Member
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    Feb 2009
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    CA
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    Default Re: Manager Steals From Facility

    I wonder why it took so long to find this out... 2 years? Where was the owner?

  4. #4
    Amy_ISS is offline Community Manager
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    Default Re: Manager Steals From Facility

    The news source states the theft happened between Jan 09 and Dec 2010. That's when he did the audit, so it may have been an annual thing. He reported it to the police Jan. 5, but it took until this week before she was arrested. I'm guessing the attorney general's office had to do their own investigation before bringing forth charges.
    Amy Campbell
    Editor
    Inside Self-Storage
    acampbell@vpico.com

    @AmyCampbell_ISS

  5. #5
    Gina6k's Avatar
    Gina6k is offline Moderator
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    Apr 2008
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    Morgan Hill, California
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    Default Re: Manager Steals From Facility

    This infuriates me more than anything! Especially since N. David Highway is my hometown area! Obviously not a real Southerner, musta been one of them snowbird types. Tongue in cheek here gang.

    Anyway, this problem will continue as there are bad DMs and bad owners who don't know a thing about running a business and nothing about leadership. If a company has high turnover, the owner should be looking at the staff who does the hiring etc.

    Here's an idea; how about open, honest communication and a positive work environment?! If ownership is available to assist and not just beat people down, if a partnership is formed and everyone benefits why would you even want to steal anything?

    Mostly potential customers ask about this and cherry-picking of units up for auction and it always catches my ire. I mean seriously; are those old high school baseball trophies, old sweatshirts and toddler damaged household items really going to make you better off than just simply doing your job and collecting a decent paycheck? Or is a $10 late fee really worth pocketing? Are there no reports to the ownership? If so, and the owners aren't paying attention... well... Yeah Amy, it just makes us as an entire industry all look bad! And that stinks of the one rotten apple in the bunch.
    Gina 6k
    CochraneStorage dot com
    Morgan Hill, California
    twitter.com/CochraneStorage

    You only live once, but if you do it right, once is enough!
    I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

  6. #6
    Join Date
    Sep 2010
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    72

    Default Re: Manager Steals From Facility

    It really stinks when someone does something like this! Now all owners (that read this article) will be more paranoid than normal and good honest managers will be treated as though they are criminals.

    Owner couldn't have been the brightest crayon in the box either! Two years to figure out this person was stealing???

    Link to article>>>
    http://www.pnj.com/article/20110621/...text|FRONTPAGE
    [

  7. #7
    DavidLou is offline Member
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    May 2011
    Location
    Baton Rouge
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    84

    Default Re: Manager Steals From Facility

    Our company has a very strict audit policy and procedures in place.

    Our Area Managers audits quarterly, District Manager in between that time.

    Our billing system is connected into the corporate office and monitored well. We routinely receive emails asking us what this transaction was or that.

    In regard to the theft, prosecute to the full extent is my opinion. If you just fire them they can go off somewhere else and do the same thing.
    The views/comments expressed in this posting are my own. They have not been reviewed or approved by CubeSmart and do not necessarily represent its views or opinions.

  8. #8
    SMSSId's Avatar
    SMSSId is offline Senior Member
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    May 2010
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    Default Re: Manager Steals From Facility

    It not just storage which gets hit by embezzlers, any organization that handles money is susceptible to the unscrupulous. Last year our Dept of Motor Vehicle had the same type of problem (two employees) skimming money and just two week ago, a local city clerk. Wouldn’t you think both of these organizations (state & city) would have top of the line audit procedures in place?

    What a person takes today, could very likely put that business out of business tomorrow. Then where is their JOB?

 

 
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