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  1. #1
    Sylvan's Avatar
    Sylvan is offline Junior Member
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    Question another Lock question

    Need some guidance with today's drama:

    I have a new tenant, a male, separating from his spouse. Two weeks ago, his father-in-law helped him load up his storage unit. Today my Tenant calls to tell me he is concerned that I speak and deal only with him, my customer. That much I could assure him. According to customer, f-in-law has been to my facility twice and placed a disc lock on the door - in effect, locking my customer out of his leased out space. It also locks me out, if customer defaults on his lease.

    Assuming this has happened to others, how did you deal / handle? My customer is conerned that the f-in-law may cut son-in-law's lock and remove some or all of the property. Seems to me that would be a criminal act.

    Suggestions? Thanks again, in advance, for your help!

  2. #2
    alley50 is offline Banned
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    Default

    Do you have a fully closed gate with a entry code?
    If so than the lease holder should have the only entry code unless he wants others to use it as well.
    Also in my opinion..anyone who is not on the lease is tress passing if he or she is not with a current lease holder.
    Last edited by alley50; 6th June 2009 at 01:44 PM.

  3. #3
    Tall Terri is offline Senior Member
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    Default 2nd lock on unit

    This is only a suggestion - check with lawyers and check your lease.

    Get permission from signed tenant to put on an item that you can get from your lock sales company - it is very slim but strong and is placed into the hole beside an existing lock - then you add your lock into the holes it provides. This will lock out both the tenant and the f-in-law. - when the f-in-law comes in to ask about the lock, let him know that there is nothing you can discuss with him as it is not his unit - he may get the hint and remove his lock.

    Also, if it is true and in your contract, send them each an independent letter (if you can get the f-in-law's address) that two locks are not allowed on any unit unless one is placed by management and that you will be cutting off both locks by such & such date. Have the tenant present when you cut off the locks if possible, then have him put on his own lock and mark it somehow so you know it is his lock. (a sticker perhaps)

    The first situation will guarantee to the tenant that no one has made access to the unit unless your item is cut off and then that would be damage to the property of the company, not of the tenant and can be chargeable.........

    Just my thoughts - been there done that - it wasn't fun..........

  4. #4
    Sylvan's Avatar
    Sylvan is offline Junior Member
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    Default

    No gate access - our driveway is shared with a small apartment building we also own. A couple tenants watched some of the morning drama today.

    Terri - good suggestion. I looked online - is it the safety lockout, that might be used on heavy equipment or control panels? Looks like it has an interlocking loop, and the handles are plastic coated with about 6 holes, for padlocks?

    Thanks!

  5. #5
    alley50 is offline Banned
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    Quote Originally Posted by Sylvan View Post
    No gate access - our driveway is shared with a small apartment building we also own. A couple tenants watched some of the morning drama today.

    Terri - good suggestion. I looked online - is it the safety lockout, that might be used on heavy equipment or control panels? Looks like it has an interlocking loop, and the handles are plastic coated with about 6 holes, for padlocks?

    Thanks!
    Sylvan...I think this is what Terri is sugesting.

    http://www.chateauproducts.com/index...ort=20a&page=3

    and it is called a overlock device ( its on the top of the page )

  6. #6
    Tall Terri is offline Senior Member
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    Default Lockout

    Yes, the item with the 6 holes is what I was discussing.

    ALSO be certain that if the f-in-law was granted access originally, that he is permanently removed from the lease by the tenant.....

    Good Luck!

  7. #7
    alley50 is offline Banned
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    Quote Originally Posted by Tall Terri View Post
    ALSO be certain that if the f-in-law
    !
    Everytime I read your posts in this thread Terri I feel like you are using BAD words
    Just kidding ..must be me

  8. #8
    Sylvan's Avatar
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    Default Drama resolved.... for now.

    Folks,

    My drama has ended for now. F-in-law actually called me on Monday afternoon to discuss subject unit. He asked if I had spoken with S-in-law. My reply was that, that was between me and S-in-law, my customer. Further, I told him I was aware of his 2nd lock on the door, which he acknowledged placing. Said to me his daughter and husband were starting a nasty divorce. Again, I said that does not involve me or my facility. Told him he needed to remove the lock. He asked me if S-in-law spoke to me about cutting his lock. My response: I will do it if it's not removed by Thursday. Then I ended the brief call by saying since he has no legal right here, there was nothing further to discuss.

    Lock was removed earlier today. I called customer to inform him that with lock removed, he would not incur a lock cut fee. (How tough is is to cut off a disc lock?) Good grief!

    Robert

 

 
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