| Legal and Insurance Issues Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc. |
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25th August 2009, 03:05 PM
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Junior Member
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Join Date: Aug 2009
Location: San Diego, CA
Posts: 16
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Offering contracts in Spanish???
Being 5 miles from the Mexico border and having a large Spanish speaking population we are toying with the idea of offering our website in Spanish. We would be the only site I am aware of in our area that is doing this but it means we would have to offer our contracts in Spanish too. I have a call in to our lawyer but any thoughts the legal ramifications of doing this?
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25th August 2009, 04:04 PM
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Mod eMeritus
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Join Date: Jan 2008
Location: Jamestown, ND
Posts: 2,820
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I would have to assume that you and your employees are fluent in Spanish.
Is your attorney fluent?
I would be worried about making sure the translation is proper.
Not something I would take on, as I am an English only kinda guy (OK, for those really picky people -- American English -- kinda sorta).
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25th August 2009, 04:14 PM
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Moderator
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Join Date: Jan 2008
Location: Tucson, Arizona
Posts: 690
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I am sure this will not be a popular thought but here is my 2 cents worth. While I certainly respect your desire to accomodate Spanish speaking customers, in my humble opinion I would hope that you do not offer this in Spanish as this only continues to perpetuate the Spanish only speaking citizens/guests(?) to not learn our language. I believe that if you are going to work, live and enjoy the many benefits of this country, you should learn to speak the language. We are not encouraging people to speak our language if we continue to do things in theirs.
I was just in Mexico last week, I did my best to speak their language out of respect for their country, I was a guest and I feel that it is only right that at least I attempt to comunicate with them in their language while in their country. I was amazed at how much they tried to help me communicate in their language and I believe I made new friends by showing the effort.
I have many extremely close bi-lingual friends and they have supported my way of thinking as well. I love Mexico and the people of Mexico, I am simply not in favor of encouraging them while in our country to not emerge in our language.
I realize this may not be the political correct way to look at this but I am firm in my opinion about this subject. This is America, The United States of America, and our language is English.
I totally understand why you would want to do this and perhaps it is a great way of obtaining customers and building your business, however to me there is more to life than building a business and by taking a stand for the principals I believe in I may lose in some things but I will overcome them in order to prosper. This is one area that I am firm in my principals.
__________________
Mel Holsinger, President
Professional Self Storage Management, LLC
3434 E. Kleindale Ste. E
Tucson, AZ 85716
O: 520.320.9135
F: 520.320.9435
www.proselfstorage.com
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25th August 2009, 04:41 PM
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Member
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Join Date: Sep 2008
Posts: 85
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While I agree partially with Mel, English is only the de facto language of the US, not language de jure. However, I too get annoyed when somebody doesn't at least try or get offended that my Spanish isn't that great for the area that I work.
That being said, if you want to offer your contract in Spanish, I'd say got for it after much consulting with fluent writers and speakers. As many of us Californians know, written Spanish is very different to spoken Spanish.
And remember rtsellers, Spanish was spoken in California well before English was!
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25th August 2009, 04:42 PM
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Senior Member
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Join Date: Jan 2008
Posts: 571
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Ditto!!!! and I am bi-lengual but believe as you do.
__________________
The End Is Near!
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25th August 2009, 05:27 PM
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Senior Member
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Join Date: Jan 2008
Location: Happy to be in Myrtle Beach, SC!!!
Posts: 1,915
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our website is available in spanish also...and I believe WebSelfStorage will print the rental agreements in French, Spanish or English.
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25th August 2009, 07:44 PM
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Mod eMeritus
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Join Date: Jan 2008
Location: Jamestown, ND
Posts: 2,820
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Ya know I wanted to say something like Mel did, but I was worried about the backlash (and that I do not speak as eloquently as Mel does), but I do have to agree
This is America, The United States of America, and our language is English.
If I go to your country I will do my best to speak your language, if I were to MOVE to your country I would learn your language and not expect you to make special accommodations just for me.
Go to Mexico (not just the border towns) and try to find anything in English. If you are trying to conduct business south of the border don't expect the courtesy of a contract in English.
If you want to do this go for it, but don't expect them to return the favor.
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25th August 2009, 08:32 PM
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Senior Member
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Join Date: Jan 2008
Location: Happy to be in Myrtle Beach, SC!!!
Posts: 1,915
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Actually Autodoc, they speak wonderfully good English in Cozumel, Mexico!
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25th August 2009, 09:49 PM
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Mod eMeritus
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Join Date: Jan 2008
Location: Jamestown, ND
Posts: 2,820
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LisaT - that is the same as Cabo San Lucas, Mazatlan, and Puerto Vallarta -- these are all destinations for the major cruise lines -- they have found it beneficial to speak English to assist all the tourists (not only Americans, but Canadians, Brits, Aussies etc...)
I was referring to going to the interior of Mexico - not the tourist areas. Get pulled over by the Police and see if they speak English? See if they will spend the time to get an English translator before they throw you in jail?
We treat them with kid gloves and cater to their every whim so that the ACLU wont bring charges against us for discriminating against them.
I do commend you for providing your website in Spanish as I know you have a large Spanish speaking population in that area.
I chose not to provide that service.
Last edited by Autodoc; 25th August 2009 at 09:52 PM.
Reason: more info
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25th August 2009, 10:08 PM
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Member
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Join Date: Aug 2009
Location: Subject to change
Posts: 40
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Go for it! I would offer the contract in Klingon if it would increase my market share.
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