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DairyGirl
DairyGirl
Senior Member
Last Activity: 8th December 2017, 04:21 PM
Joined: 10th August 2014
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  • DairyGirl
    replied to Scheduling Auction
    I started with 8 units, and now down to 3. I'm going to call one of them, only because they have been here for quite awhile. They are a younger couple and the wife has had some health "scares" in the past. I'm hoping that didn't actually turn into something. Otherwise, no response from these...
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  • DairyGirl
    replied to Tenants spends hours here
    Does yours just say "no loitering", or did you expand on that behavior a little? I have a "no loitering" in my lease, so it is part of my lease summary. On the summary I just expanded it to say "no loitering, or any behavior that could be construed as loitering". This is...
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  • DairyGirl
    replied to Poo happens
    Working on that....
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  • So, it sounds to me like this tenant has 2 gate codes? Does he use one for the unit and the other for the mailbox? You should either remove the mailbox code, or, if you can, overlock his unit so he can't access it with the mailbox code. Personally, I would remove the mailbox code, either way he's entering...
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  • DairyGirl
    replied to Poo happens
    Unless whoever did it goes back and does it again, I won't be able to find out who it was. I have my suspicions though, (lady who spends way too much time at her unit). I've had issues with cameras in that area and they were just back up and running late yesterday morning so there won't be anything...
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  • DairyGirl
    started a topic Poo happens

    Poo happens

    Well, it finally happened at my facility. I know there have been discussions on here about tenant's bathroom "habits" but this has never happened here. Luckily for me, the area this happened in is in line with a camera, so I will see who did it. Somewhere between late yesterday morning and...
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  • There is an old Walmart near me that is being converted into an a/c only storage facility. Their design is a "drive-in" facility, like Pac has described. It cuts through the center of the building with units/hallways on either side, allowing cars to park and load/unload.
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  • DairyGirl
    replied to Tenants spends hours here
    So much for her "getting the message". She lasted a week. Although she's been generally ok with her time here since our talk on Thanksgiving eve, an hour-ish once or twice a day, today she was back to 4 hours at one time. If I'd been able to get to her while she was here to talk to her, it...
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  • DairyGirl
    replied to Sitelink Question
    I have an "adjustments" option, too. They just need to be the same day they happen, before we do our "daily close" for that day. Maybe I'll email sitelink and ask about it....
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  • DairyGirl
    replied to Sitelink Question
    But I have no way to make that adjustment other than by crediting the rent in December and I don't know whether or not that would screw things up somehow....
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  • DairyGirl
    replied to Sitelink Question
    Totally agree with you Pac. This time of year, more than any other, I try to work with people as much as I can. But, if they can't even take responsibility for their own actions, well, too bad. I have no sympathy for those kinds of people.
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  • DairyGirl
    replied to Sitelink Question
    That's basically what I did. His December payment will be less the late fee from this month. He's expecting an actual credit to his card and won't understand why I can't do it that way, but I can't do it any other way. This particular tenant wouldn't break my heart if he decided to rent elsewhere. The...
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  • DairyGirl
    replied to Sitelink Question
    Ok, thanks. I didn't think so but didn't know if maybe there was somewhere I could do that.
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  • DairyGirl
    replied to Sitelink Question
    Thanks Kristin. Maybe I should have explained differently. This tenant is on auto pay and I want to credit his card the $10. Is there any way to just put $10 on his card to show as a credit, or is the way you explained the only way to credit someone?
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  • DairyGirl
    started a topic Sitelink Question

    Sitelink Question

    Does anybody know how to just credit somebody's account? The only way I do it now is to wait until their next rent is due and charge them the difference between what the credit is and what they actually owe. I want to give a $10 credit to a tenant but he isn't due again until 12/22. Thanks.
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  • DairyGirl
    replied to Holiday Hours
    I post a notice on the office door, and another in the window facing the parking area, a week before any holiday that I will be closed. If Christmas Eve day falls on a weekday, I close the office at 2 on that day, and I include that info in the holiday office hours notice I post for tenants/customers....
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  • So this tenant complained about a leak in their unit but declined to move to another one? Sounds like trouble waiting to happen. I'd tell them they must move to the other unit so you can address the leak issue with the one they are currently in.
    I had a tenant do the exact same thing. Said they...
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  • DairyGirl
    replied to Phone Calls & Walk Ins
    My busy season coincides with "snowbird" season...about mid-October thru early April. I don't get many walk-ins, maybe 5 or 6 in a whole month. Mostly it's phone calls. Depending on time of year, and day of the week, I might 1 or 2 calls in a day or so, or up to a dozen. Move-ins are also...
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  • DairyGirl
    replied to Tenants spends hours here
    I've already decided that whenever she vacates her current units, she's not coming back. I'll just never have anything available for her. I no longer feel bad about talking to her on Wednesday evening...she was her for 2 more hours AFTER that conversation. She seems to have gotten the message, though...
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  • DairyGirl
    replied to Privacy of printed customer receipts
    Interesting thread, thanks. Gives me a lot to think about....
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