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Gina6k
Gina6k
Moderator
"Enjoying life and helping others with their storage business."
Last Activity: Yesterday, 12:20 PM
Joined: 2nd April 2008
Location: San Jose, California
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  • No, you are correct. Your best bet is to always treat others equally and fairly. Whatever you do for one customer, you must be prepared to do for all of your customers. Having a set of rules and boundaries in place helps a lot so employees know where the lines are to not cross....
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  • Gina6k
    replied to Certificate of Mailings
    We had one clerk that verified that each label in our book matched the letter we were mailing. He was methodical and slow. So we would walk in with ours sorted in the same order as the book....
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  • Gina6k
    replied to RESUMES - Someone should write a book
    I think the best one I ever received was from a young lady who walked hers into our office unsolicited. Her name was at the top, she dropped it off and skedaddled away. When we looked it over it was from a local J.C. class teaching kids how to fill out a resume and that's what we got. She had printed...
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  • Gina6k
    replied to Debtor Advice
    You will probably find delinquencies rise around particular events. Here in the U.S. it's the Thanksgiving/Christmas holidays, and again around tax time. Check your historical data and see if you find a pattern. If you do, you can plan a marketing/pay ahead kind of thing before that time period hits...
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  • The CSSM certification is offered by the national Self Storage Association. You'll find all of the information you need on their website. Welcome to the forum Gina V....
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  • Gina6k
    replied to QuikStor Lockup?
    Ugh, what a way to start the day. Are you open? If not, walk away and address it tomorrow when tech support is available? Or hopefully, it comes alive and finishes properly on its' own. Sorry dude, I hope it's resolved easily....
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  • Congratulations Steve! I'm sure everything will work out just fine. Sounds like you're going to have a busy 2018....
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  • Gina6k
    replied to So embarrassed...
    Dairygirl, we've all been there for some reason and it was sweet of her to help. But make sure you put an end date on that discount, unless it was just a one-time discount....
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  • Gina6k
    replied to Sign waver
    I'd rather see a mannequin out in over 100 degree weather spinning a sign instead of a human. However, I also find them creepy. I'd concur with Pac also, I probably would keep on driving past....
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  • Gina6k
    replied to California Vehicle Question
    expensivecat check your Private Messages, I just sent you a contact for auto auction processing. A small, but great company I've worked with for over two decades. They do CA vehicle sales all the time and have helped me out too many times to count....
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  • Gina6k
    Gina6k posted a Visitor Message for expensivecat
    Hi, I don't know where you're located, but you may want to give this lady a call. She does auto lien services and works for an auction company that is highly reputable. I've known and worked with this company for over 20 years. Her name is Donna and her number is: 1-925-595-0071. They are small, but...
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  • Gina6k
    Gina6k posted a Visitor Message for SMA Donna
    Hey you! I see you!...
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