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Thread: Wages and Salaries Part II

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    jcarlisle's Avatar
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    Arrow Wages and Salaries Part II

    Picking up where we left off here: Wages and Salaries
    John Carlisle
    Community Manager Emeritus
    Still a Big Fan of Self-Storage!
    www.chicagoprowriter.com

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    Default Re: Wages and Salaries Part II

    This is a topic I've long wondered about, but you know...it's not exactly polite (or ethical) to ask too many questions!

    I CAN say, that many of you are talking about much higher numbers than I am experiencing! In a way, it gives me hope, but it would mean working for another outfit and somehow I expect also relocating, which isn't something I can do right now.

    I thank you all for sharing! So for my part, I am paid hourly and it does fall under the $10/hour mark. I haven't explored other outfits nearby, but the one person I know that moved on from us gets about the same wage, except they also are provided housing onsite. Which for them, works out beautifully.
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    Default Re: Wages and Salaries Part II

    In this area, the going rate is about $10/hour with or without an apartment. A good company will go up to about $12 to start. Some have benefits, some do not.

    When I told my management company what it would take for me to transfer to this new site, the owner of the facility said, "But I NEVER pay that much." The management company responded, "How has that been working for you?" I got the pay I requested! You get what you pay for! Occupancy is up over 4% in 1 month. Income is up, too, of course. I added pay-with-rent insurance and U-Haul, which will both also bring in more money...and added security and customer satisfaction.

    And I know that when I was getting less at a previous facility, it played with my head knowing what I was worth. I understood that they couldn't pay more, but it was demeaning to me to sit there at such a low rate but putting in the experience and professionalism worth so much more. I am not trying to brag, just putting to words what it means to have the experience and be paid like I just walked in the door. It's hard.
    MamaDuke

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    Default Re: Wages and Salaries Part II

    Quote Originally Posted by MamaDuke View Post
    In this area, the going rate is about $10/hour with or without an apartment. A good company will go up to about $12 to start. Some have benefits, some do not.

    When I told my management company what it would take for me to transfer to this new site, the owner of the facility said, "But I NEVER pay that much." The management company responded, "How has that been working for you?" I got the pay I requested! You get what you pay for! Occupancy is up over 4% in 1 month. Income is up, too, of course. I added pay-with-rent insurance and U-Haul, which will both also bring in more money...and added security and customer satisfaction.

    And I know that when I was getting less at a previous facility, it played with my head knowing what I was worth. I understood that they couldn't pay more, but it was demeaning to me to sit there at such a low rate but putting in the experience and professionalism worth so much more. I am not trying to brag, just putting to words what it means to have the experience and be paid like I just walked in the door. It's hard.
    I applaud you MamaDuke, you were willing to add U-Haul and insurance which brings in more money. Good ole occupancy doesn't hurt either. Good job!!
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    Default Re: Wages and Salaries Part II

    The thing I have realized is there is a lot more out there for me to learn in this industry. The decisions of adding Uhaul, insurance, etc., are things outside my scope of responsibilities where I am at. Same with knowing more about the maintenance side of things, although what I am able to see and participate I don't think I'd have any problem picking up on that part.
    "I hate quotations. Tell me what you know." - Ralph Waldo Emerson

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    Default Re: Wages and Salaries Part II

    John, I kind of wish you hadn't interrupted the flow of conversation here by breaking up the topic. Maybe this is the policy, but it feels like what we were discussing before "the break" is now invisible. Perhaps when there is a hot topic getting many posts per day, it is better to let it be for a while then to stop it and start a new one.

    I wanted to respond to Delsorp's post, but now it's not available to do so.
    Last edited by Lisa T; 1st February 2012 at 09:32 PM.

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    Default Re: Wages and Salaries Part II

    Just something to think about for those of you who live on-site. Let's assume that the average apartment, with lodging and utilities average $1,000 per month. While apartment communities have pools and weight rooms, they are usually $800-1,000 per month and utilities are in addition. This yields a yearly value of $12,000 which is a tax free benefit if it is a condition of employment that you live there. This means that you would have to make $15,000 less a tax bracket of 20% to net $12,000 per year. This equates to an additional $7.21 per hour for on-site individuals or $3.60 per person, per couple.

    I used to work on a ranch and I lived there for free. While I know that there is an advantage to the employer, there is still an advantage to the employee as well. I believe that this benefit tends to be discounted and often not contemplated by some managers.
    "Freedom of speech, does not mean freedom from being offended. The Constitution does not protect your feelings..."

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    Lisa T's Avatar
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    Default Re: Wages and Salaries Part II

    Hurlco, I live in an apartment off site now, yes we have a resort-style swimming pool with tiki bar, a one car garage, a fitness center, and a 5 acre lake with fountains that we gaze out on from our balcony......along with many other amenities like outdoor space, the ability to charcoal grill a steak, and neighbors and a social life and our very own mailbox! Plus, when we get home from vacation, we aren't instantaneously BACK AT WORK! Our apartment complex also hosts monthly parties, at the pool in the summer and at the clubhouse in the summer. And we had a nice freshly painted place to move into with brand new carpet, and GIna, not one but TWO big bathtubs!

    our last apartment on site, was 600 square feet and we couldn't fit our bedroom set or our living room set into the apartment, had no dishwasher, no outdoor space whatsoever, we had to close the blinds all the time because the tenants and everyone passing by on the 6 lane major highway next to us could see in, we had to go through the office to get to the apartment, forget getting a pizza delivered or inviting anyone over....we couldn't cook anything while the office was open because the smell permeated the office downstairs...same thing with any noises..plus we could hear everything going on in the office. I could tell you stories that you wouldn't believe about living there.

    The previous apartment our bedroom shared a very thin wall with the outdoor men's room...we could hear every groan, wipe, zip, and flush, and they could hear any noises emanating from our bedroom. Same thing with the living room and the office, forget watching tv or listening to music on your day off. We also had to go through the office to get to the apartment. we did have a patio, it was right next to a 10 lane highway, the engine noise and the exhaust fumes made the patio unusable. I had tenants knocking on my bedroom window at 6 am on Sunday morning. Again, many more stories.

    We had to beg to get anything repaired or replaced at the first place. U-Haul was better about doing repairs and actually changed the carpet while we were there from the original 22 year old carpet. If both those employers hadn't paid extremely well, we would not have been living there, we made the trade-off of great paying jobs with excellent benefits for crappy living conditions. I would not do so again unless I was desperate...because I did not realize how bad it was until I got out of living over the office. I would have been EXTREMELY depressed with those living conditions and little pay or benefits. I can't imagine coming downstairs and being a cheery, friendly, confident, happy, enthusiastic storage salesperson. You gotta have some motivation somewhere in the equation.

    I'm sure there are some places that are decent to live at. My cousin works at a facility in NC that has a 1700 square foot house on the back of the property with a big yard fenced in with a privacy fence, so in his case your analysis would be relevant. But to generalize that for all who live on-site is not right. Living on site in many cases is not anywhere equivalent to an apartment offsite and many would rather have the money in the paycheck to live offsite then to be forced to live onsite in a residence that is so uncomfortable.


    In Florida, we were around the corner from a PS facility. They actually tried to charge the managers $350 a month to live on site in a very small, poorly maintained apartment. We were there 3 years and they went through 8 managers, none of whom agreed to live on site and pay the rent.

    I'm pretty sure that 30 years ago, when most facilities were built with residences, and were staffed by retirees with minimal responsibilities, that many owners got into the mindset that providing a residence was pay enough for their employees. However, here we are 30 years later and the residences have not been kept up, are not as nice in many facilities, and responsibilities have grown as competition has become fiercer.
    Last edited by Lisa T; 1st February 2012 at 10:22 PM.
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