Page 1 of 3 123 LastLast
Results 1 to 8 of 22
Like Tree8Likes

Thread: How Do You Train

  1. #1
    Satyra From PhoneSmart is offline Senior Member
    Join Date
    Feb 2011
    Location
    Columbia, MO
    Posts
    321

    Default How Do You Train

    When you are planning training agendas, do you consider the differences of learning styles...? I've been in training groups were we would listen to the trainer talk on and on for about 2 weeks... only to learn very little of what is necessary until the training becomes more tactile. In some cases it could be a waste of training resources, and it could also deter qualified candidates. How do you train?

  2. #2
    SMSSId's Avatar
    SMSSId is offline Senior Member
    Join Date
    May 2010
    Posts
    1,020

    Default Re: How Do You Train

    It’s been proven over and over; people learn more by doing than by just hearing someone lecture. Also the more of the senses that are utilized in the learning process the more effective the learning experience will be. By doing we can see, identify and evaluate our flaws then take necessary step to make it better.
    Just think, if you were sewing on a button and you pricked your finger, what would you remember about the incident? A very simple example: You used sight, doing/action, feel and probably experience pain. I guarantee you will remember the pain.

  3. #3
    JamestownStorage#8's Avatar
    JamestownStorage#8 is offline Senior Member
    Join Date
    Oct 2009
    Location
    High Point, NC
    Posts
    1,248

    Default Re: How Do You Train

    Funny you should discuss this, am currently training my new part-timer. I actually started last week. I was thinking it was a bad week to start because it's our busiest time with local university students renting from us like crazy! Had 53 rentals last week and my newbie rose to the occasion by taking the map and the golf cart & took new tenants down to their units in the golf cart & showed them proper use of gate codes to enter and exit & also showed them how to secure their units!! She jumped right in there and seems to be learning fast...next week when it slows down, we'll work on the computer end of things..so far she's entered check payments that came in the mail, and answered the phone some...not my usual training methods but sometimes the day dictates itself!!
    ______________________
    Pat Friddle
    High Point,NC
    AAA Self Storage


    Success always involves risk; you can't steal second base with your foot on first. - Frederick Wilcox

  4. #4
    JulieA's Avatar
    JulieA is offline Moderator
    Join Date
    Jan 2008
    Posts
    848

    Default Re: How Do You Train

    Pat- I am also training a new assistant. Started last week. I scheduled it that way because I knew it would be a busy time. She also has jumped right in and has been a joy to work with. She retired about a year ago and cleaned out all the closets, organized the drawers, planted flowers, took up crafts! She was ready for a new challenge! She is even taking home printouts, articles, manuals and maps to read and study! I am thrilled!
    storage-gal likes this.

  5. #5
    JulieA's Avatar
    JulieA is offline Moderator
    Join Date
    Jan 2008
    Posts
    848

    Default Re: How Do You Train

    I thought the SL training videos would be good. But haven't found them to be the training resource needed.

  6. #6
    dennybeall is offline Senior Member
    Join Date
    Jun 2009
    Location
    Nature Coast of Florida
    Posts
    433

    Default Re: How Do You Train

    We use the WinSen products and have the backup copy on a laptop. By copying the database onto the laptop I can let the trainee learn by doing while they watch and listen. They can hack away and then we just reload a good copy of the database.
    Karen and Denny Beall
    Diamond Self Storage
    Nature Coast of Florida

  7. #7
    Buzzsaw is offline Junior Member
    Join Date
    Mar 2012
    Posts
    19

    Default Re: How Do You Train

    Quote Originally Posted by JulieA View Post
    I thought the SL training videos would be good. But haven't found them to be the training resource needed.
    Agree on this. They used to just have a list of tasks, from basic to advanced, and each one had a video. Now you logon to demo mode and it looks just like the SL interface, but each time you click on something, there's a series of videos. I haven't found it useful when training new managers. Now I just sit down with them and we go over each function.

  8. #8
    Satyra From PhoneSmart is offline Senior Member
    Join Date
    Feb 2011
    Location
    Columbia, MO
    Posts
    321

    Default Re: How Do You Train

    Quote Originally Posted by JamestownStorage#8 View Post
    Funny you should discuss this, am currently training my new part-timer. I actually started last week. I was thinking it was a bad week to start because it's our busiest time with local university students renting from us like crazy! Had 53 rentals last week and my newbie rose to the occasion by taking the map and the golf cart & took new tenants down to their units in the golf cart & showed them proper use of gate codes to enter and exit & also showed them how to secure their units!! She jumped right in there and seems to be learning fast...next week when it slows down, we'll work on the computer end of things..so far she's entered check payments that came in the mail, and answered the phone some...not my usual training methods but sometimes the day dictates itself!!
    I think it's cool how you basically stumbled upon this method of training. I personally like the hands on training method, but do you think this is a method that you'll stick to...?

 

 
Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •