| Tales From the Trenches Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc. |
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3rd April 2009, 12:52 PM
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Senior Member
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Join Date: Jan 2008
Posts: 181
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Cops all over our property!
We had a very interesting event on our property last night. My husband was out of the office attending a local Chamber of Commerce event, so I closed up by myself, dumped the trash, did a last spin through the property on the golf cart etc. All was well at this point. When he arrived home approximately 1/2 an hour later, he asked "When did all the cops get here?" Needless to say, I was pretty shocked! (Just for clarification, our apartment is not attached to the office, so it's not like I could see them come in.) One of our commerical tenants had been having a dispute as to who owned certain pieces of equipment, and they eventually ended up in a shoving match at which time one of the parties called the police. We didn't know the local police have access to a key like the fire dept. does to hold the gate open. So there we are, gate wide open, police cars blocking in the feuding parties. Must look great to any of our other tenants who were unfortunate enough to arrive in the middle of all of this! Eventually the tenants and the police dispersed peacefully.
The parties arrived again this morning to remove the property from the units and were sternly warned by my big, bald 6' 220lb husband if any more incidents like this occurred that he would be calling the police to escort them all off the property and the tenants would be evicted.
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3rd April 2009, 01:17 PM
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Mod eMeritus
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Join Date: Jan 2008
Location: Jamestown, ND
Posts: 2,820
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Some days can be too much fun -- glad it all ended peacefully!
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3rd April 2009, 01:17 PM
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Senior Member
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Join Date: Jan 2008
Posts: 181
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Police just arrived again....stay tuned for more action! I'm thinking of becoming the Terminator and terminating these sorry suckers lease!
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3rd April 2009, 03:19 PM
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Moderator
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Join Date: Apr 2008
Location: Morgan Hill, California
Posts: 4,110
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Quote:
Originally Posted by Texanadian
Police just arrived again....stay tuned for more action! I'm thinking of becoming the Terminator and terminating these sorry suckers lease!
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TERMINATE! Want to borrow Arnold? We can put in a call to Sacramento for you and send him your way! He can cover your husband's back!
Sorry you're going through this. See if things settle down and you can continue the business relationship with one of the parties. No sense losing two customers, but you can't let this kind of stuff keep happening. It's not good for your stress level and impacts your ability to be your best for the other customers.
Good luck!
__________________
Gina 6k
CochraneStorage dot com
Morgan Hill, California
twitter.com/CochraneStorage
You only live once, but if you do it right, once is enough!
I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right. 
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3rd April 2009, 06:30 PM
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Mod eMeritus
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Join Date: Jan 2008
Location: Jamestown, ND
Posts: 2,820
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It's always tough to show perspective customers around when the cops are there, but if you are REAL good you can put a positive spin on it as in
"see what good security we have!"
I'm looking forward to "the rest of the story"
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3rd April 2009, 09:55 PM
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Senior Member
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Join Date: Jan 2008
Posts: 181
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The police call out today was in regard to some trailer the tenants brought on our property to move the equipment. Maybe it was stolen, really don't care and don't want to know! It wasn't the tenant's trailer, it belonged to some other guy.
They have taken all their equipment and moved out. As much as hurts losing two 10 X 20 units, the headache from the last two days turmoil is gone! One of them kept asking for a copy of our surveillance DVD because of the shoving incident yesterday, and my husband informed him that the only way he was ever going to get that was by court order. My husband's a big, mean looking guy (even if on the inside he is a marshmallow teddy bear like my daughter says). After he threatened them with having them all escorted off our property by the police if they got out of hand again, they behaved themselves today.
I'm very relieved they're gone to say the least! Doesn't look very good for prospective tenants when you have police cars on the property. I don't need anyone thinking we are plagued by break-ins after seeing police cars here.
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4th April 2009, 04:57 PM
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Moderator
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Join Date: Dec 2007
Location: Central Virginia - Airplanes - Hotels
Posts: 1,162
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Supervised the management of a store years and years ago that the police found stolen art work, etc in valued over $3 million. Of course we made the nightly TV news and newspapers for several days. A few days later the manager called to say she was making lemonade out of lemons by using the answering the question - "Is this the place those robbers where hiding their stuff?" She replied - "Even the local thief's know how good our security is!"
MisterJim444
__________________
Learning Never Ends, But Will Time?
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6th April 2009, 11:12 AM
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Moderator
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Join Date: Feb 2008
Location: Cashiers, NC
Posts: 1,655
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A few months down the road, all that people will remember is that h=they saw your place on tv or in the paper. The generally forget why it was there. Sort of any publicity can be good publicity, eventually.
Bob (Astro)
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21st April 2009, 08:57 PM
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Member
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Join Date: Apr 2009
Location: Las Vegas
Posts: 30
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Crack that whip!
On my very first week of starting I was suprised twice by police already onsite in the morning and one fire truck. It seemed like they were saying, "Welcome to the neighborhood!" *sigh* Nothing since, though...
At least they're gone and out of your hair. Good riddance!
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30th April 2009, 10:54 AM
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Senior Member
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Join Date: Mar 2009
Location: Columbus, WI
Posts: 172
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Security footage
Now you're going to sell that footage to "COPS" tv show, right? Gotta make up for the lost revenue!
Steve
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