Tales From the Trenches Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.

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  #11 (permalink)  
Old 3rd June 2009, 10:17 AM
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It Just makes you ask ....What are some people thinking now a days. But hearing this is just disturbing!!!
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  #12 (permalink)  
Old 2nd October 2009, 12:39 PM
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Default re: dogs in unit

This was actually one of the first things I encountered as a resident manager. I was doing the nightly walk through on a Saturday night to confirm no one was in before locking the gate (the location I first worked at had a manual gate that I closed at 9pm.). As I walked by one unit the door started being beat on from the inside. It scared me half to death! I approached the locked door and listened, and I could hear dogs whining. I went in and logged into my computer to see who the unit belonged to, then called the police. The unit was supposed to be vacant. The police came and we opened the unit where we found two scared and hungry dogs. Someone had moved into the unit during the day while I was away visiting family! The unit was packed full of someone's belongings, bridal gown, guns, and all, plus these two dogs.

The city took the dogs, and I overlocked the unit and waited. It was the next Friday before anyone contacted me wanting to know why they could not get into the unit. Six days in the Texas heat! I was infuriated with the people and told them I was pressing charges.

The lamely explained that they had to move quickly, and they noticed the unit wasn't locked and the office was closed, so they thought it would be okay. I explained to them it was NOT okay, and the dogs would have died if we would not have removed them. They acted like they were too stupid to figure it out!

Long story short, they moved out asap on threats that I was going to prosecute. I did not end up filing charges, but probably should have. I learned a valuable lesson, and called and ordered overlocks for every vacant unit on the lot.
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Old 12th October 2009, 05:22 PM
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We had an customer in lien jump over our fence late @ night and cut the over lock twice and take his stuff back. I was walking the dogs and thought something was odd. I called the police and they told me that unless he damaged the door or building or fence in some way he could take his stuff back. I could file a report with the states attorneys office and it would be a civil matter. He didn't get everything out...what he really wanted was the porn videos he produced & directed so he could re-sell them. He needed to make $. The little old lady auction buyer was very surprised when she saw them.
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Old 14th October 2009, 01:40 PM
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Yes, we do have a Lein on the property BUT we do not own the property, we only own the building. The police run into this type of thing all the time because few people understand the difference between civil and criminal activity. The breaking and entering is criminal but taking the stuff is not since it's theirs. You can call on the B&E and they should respond.
Most often the police see this in a domestic situation in that one partner will start trashing their mutual stuff and the other calls the police. The stuff is both of theirs so that spouse can trash it all they want - no criminal activity....
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Old 3rd December 2009, 11:55 PM
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We had an older couple come to the office and fill out a Move Out form, the asked if we knew anyone who wanted a cat, told them no.

Checking the unit after their scheduled move out date, there was a cat in the unit. How could anyone who loved an animal do something like that? After bringing it up to the office and giving it some water and food, we found it was the sweetest cat. Could not believe someone would do that.

The cat ended up earning a spot on the office staff. We would have some tenants irrate about late and lien fees and as soon as the cat would go up to them and start purring and meowing at them it was like a switch was flipped and they would sit and pet the cat then pay the bill without another complaint. We had tenants come in just to see the cat
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Old 20th February 2010, 04:07 PM
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I know it's not the same as dogs, but..

we have a facility not too far from us that had a lady rent from them. a few days later they noticed an extension cord running into the unit from one of their outlets. they went to the unit (which was locked) and knocked on the door. to that, they got a small 'hello'. immediately they cut the lock and opened the door to find 3 small children, all under the age of 7 in the unit. the mother apparently rented the unit to have somewhere to keep her kids while she went to work. she figured they would be safe since she locked them in and no one could get to them. it was august in florida! the extension cord was for a small fan and they had a jug of water a a bucket for their bathroom! how awful! i'm not sure exactly what happened after the fact, but, of all the things! i have a 3 year old and i could NEVER imagine doing something like that!

Last edited by faerieflora; 20th February 2010 at 04:11 PM. Reason: my horrible spelling.. : )
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Old 20th February 2010, 04:54 PM
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Red face Cats in unit

Just when I think I have heard and seen it all. After being a resident manager for 15+ years at three different sites, I find TWO cats inside a storage unit, no food, no water. I immediately called the sheriff, to cover my own liability, while cutting the lock. He was here within minutes, we cut the lock and out popped two cats. I fed and watered them and called the owner. She showed up within an hour and removed the cats, stating that she "rescued" them and didn't have a place for them to stay, so she put them here...

Now, in addition to all the other things in our lease that you can not store here, I have added "animals"!! Who knew you had to tell people that they could NOT store animals in their space....

One day, I shall write a book on all that I have seen
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  #18 (permalink)  
Old 20th February 2010, 06:01 PM
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Default No way!!!!!!!!!!!

Quote:
Originally Posted by faerieflora View Post
I know it's not the same as dogs, but..

we have a facility not too far from us that had a lady rent from them. a few days later they noticed an extension cord running into the unit from one of their outlets. they went to the unit (which was locked) and knocked on the door. to that, they got a small 'hello'. immediately they cut the lock and opened the door to find 3 small children, all under the age of 7 in the unit. the mother apparently rented the unit to have somewhere to keep her kids while she went to work. she figured they would be safe since she locked them in and no one could get to them. it was august in florida! the extension cord was for a small fan and they had a jug of water a a bucket for their bathroom! how awful! i'm not sure exactly what happened after the fact, but, of all the things! i have a 3 year old and i could NEVER imagine doing something like that!
This thread is disturbing enough, but when I got to this post, I wanted to throw up.......Please tell me this mother went to jail!! OMG!! I have four children and I cannot IMAGINE someone's mentality to do such an awful, horrendous, thing!!

Has anyone else ever heard of this! I mean, I have read on here about suicides on the property, but for someone to lock their children in a unit......

Truly Disturbing
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Old 25th February 2010, 09:55 AM
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From what I've read (it's been a few years, so most of the articles online are gone and archived) is that she pleaded out, but no longer had custody of the kids. Her family quoted her a a 'good mother' who 'did everything she could for her kids'. It's just so heartbreaking..
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