If a tenant leaves more than just a "few" items in the unit our lease clock continues to click, we put our own lock on, call, write, email etc. and tell them how things will proceed and it is their best interest to come back and clear the unit...or else.

We move them out at the end of the month and then charge them a cleanup fee. If it is just one or two small items, it's $15.00. If its a lot of junk, then we charge more. A lot more. We call them, send them a letter, and if they don't clean it up within a month, and of course, they have to come to the office to get in to do it, we report them to the credit reporting people.

I just had a customer who left a couple things and they came and cleaned it up. Yay! I love it when they do, but as all ways, we have the people who don't. Oh well, it's their credit score.

__________________
0% Angel

We had a guy walk into the middle of our cactus that we have along the fence(the kind with the fine hairs that burn) and do that. He was a little too drunk to know............until later.

Then he was upset because we had it noted in the customer notes section on his account. (normally it is a lease terminiation, but because of the humour he brought to the office he got a second chance)

I had a tenant that buried her mother every other month, odd months she would be in the hospital.

One is when somebody tags (graffiti), inside my hallways, then whine when I terminate their lease.


Reading some of the others, I am so glad a dog yard separates our house from the parking lot. Nobody want to go through the dogs to knock on the door or window.

Ron

when we get People that leave things in the units we call and leave a message that there is a 150.00 Disposal fee and they come running back to remove there items

I soooooooooo wish we could report people on their credit scores. Would make my job so much more fun!

__________________
I'm an Angel I swear! The horns are just there to keep the halo up!

People in my neighborhood don't give a $%@$@ about their credit scores. at least not the ones I would ever threaten with fees anyway... There is a reason that they are deadbeatish...

__________________
Consistency- It's only a virtue if you're not a screwup

Big pet peeve: On a slow day, when renting my truck, ask for an extension with no charge, and then ask that I stay open an extra hour for you to turn it in when you've already had my smallest truck for 24 hours. Seriously, it didn't take me 24 hours to move from NM to OKC and you can't move 3 blocks in that time frame? (and that includes having to drive 300+ miles to get my truck. Portales, to Lubbock, to Amarillo, then having to pay extra miles after UHI rented my truck out from under me.)

__________________
Consistency- It's only a virtue if you're not a screwup

It got even better. Customer had somebody else drop off truck. They made it by the agreed time,sort of. They needed to refill truck. Chewed me out for that, even after I said I'd see what I could do. comes back, truck not filled. Check the back, broken mirror all over the back. I ask if he's going to clean it, so I don't have to charge for it. He states 'If i only had a gun". I retreat to the office, he and his friend continue cleaning the truck. Finally they come in. I'm ringing up the charges, and pretending to be chatting with traffic regarding the rental (told customer the reason i can't help is that system locks me out after x hour to keep customers from abusing the fact that i live on site). He chews me out again, so I tell him that i'm trying to do him a favor and am not appreciative of his treatment of me. He decides his arm needs to be on my side of the counter, so I tell him to leave or I'll call the cops. he left only as I'm talking with dispatch, continuing to threaten me. Now I only have to hope my boss doesn't chew me for poor customer service.

1. I stayed late for these guys
2. I waived EVERY extra fee I was supposed to charge
3. i stayed calm and cool until his hand was in my face. Only after the physical manifestation of the threat did I pick up the phone.

Yeah, I'm peeved. And concerned,cause of the nerves that the boss might spin it on me. yep, that annoys me greatly. and I may be looking for a job (i hope not,but it might be a possibility despite the camera footage of the incident.)

__________________
Consistency- It's only a virtue if you're not a screwup