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  #81 (permalink)  
Old 11-03-2009, 08:33 AM
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If a tenant leaves more than just a "few" items in the unit our lease clock continues to click, we put our own lock on, call, write, email etc. and tell them how things will proceed and it is their best interest to come back and clear the unit...or else.
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  #82 (permalink)  
Old 11-03-2009, 09:14 AM
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We move them out at the end of the month and then charge them a cleanup fee. If it is just one or two small items, it's $15.00. If its a lot of junk, then we charge more. A lot more. We call them, send them a letter, and if they don't clean it up within a month, and of course, they have to come to the office to get in to do it, we report them to the credit reporting people.

I just had a customer who left a couple things and they came and cleaned it up. Yay! I love it when they do, but as all ways, we have the people who don't. Oh well, it's their credit score.
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Old 11-04-2009, 02:51 PM
ams ams is offline
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Quote:
Originally Posted by Autodoc View Post
Got ya beat on that one Troy - This was a first for me -

Guy pulled up to the office door tonight after closing - saw that we were closed walked around his vehicle so that he was in full view of the camera (not that he knew) and wizzed in our parking lot!

I sure hope he comes back tomorrow so I can play the video back for him!

I guess I would have to add this to my list of annoying things customers do!
We had a guy walk into the middle of our cactus that we have along the fence(the kind with the fine hairs that burn) and do that. He was a little too drunk to know............until later.

Then he was upset because we had it noted in the customer notes section on his account. (normally it is a lease terminiation, but because of the humour he brought to the office he got a second chance)
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