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  1. #1
    palmettostorageFC is offline Senior Member
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    Default Because - it's NOT YOUR card!!!

    In this day-n-age, with all the ID theft, one would think people would be a tad more enlightened. Guess this lady didn't get the memo.

    Woman comes in to make $ obo friend. No problem. She hands me a CC with a MAN'S name on it. I explain I can't accept it because she's not the cardholder.

    "But, he's at work in Gaffney (SC) and said I could use his to pay this.", she says.

    "That may be but he's not here and you're not him. I can't use the card." I explain.

    Now she's angry and snaps...

    "Well, where's there a cash machine that doesn't charge?"

    "Ma'm, there no branch for this bank around here. If you use another ATM other than this bank's, you'll be charged. I don't know of one that works differently."

    Screaming, she says...

    "This is just stupid!! Why can't you take this card?"

    Emphatically, I again explain...

    "Because it's NOT YOUR card. It's against the law for me to accept payment using a card for a cardholder who isn't the presenter."

    She snaps the card back, takes out another one and THROWS it at me!

    "This is just stupid!!" she screams, again. "Go ahead and use mine, then!"

    As I'm doing the payment with HER card, I slightly apologized for the inconvenience.

    "Just get it paid!!!"

    I get the payment done and she storms out of the office.

    Geeze Louise! What's wrong with people?!

  2. #2
    BlurescueARFF's Avatar
    BlurescueARFF is offline Junior Member
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    LAS VEGAS, NV.
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    Default Re: Because - it's NOT YOUR card!!!

    And you expected WHAT? That sounds like at least a once a week issue here in Vegas. And as you did, we handle it pretty much the same way. The only diference is that we were told by our card processing company that we were supposed to retain the card, but I really don't want to add that issue to the whole situation.
    Rick
    Project & Property Manager
    Embassy Properties, Inc.
    Las Vegas, Nevada

  3. #3
    Billings Storage's Avatar
    Billings Storage is offline Senior Member
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    Billings, MT
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    Default Re: Because - it's NOT YOUR card!!!

    Ahh, what fun working with the public. We've had it happen here too.

  4. #4
    MamaDuke's Avatar
    MamaDuke is offline Moderator
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    Default Re: Because - it's NOT YOUR card!!!

    I am amazed at how many people try to pay with someone else's card, and they ALWAYS get angry when you won't take it.

    I have asked, "So, if someone shows up with YOUR card, should I take their word for it and just go ahead and use it even if you're nowhere to be found?" Sadly, since they want to prove a point, they say Yes!
    MamaDuke

    The art of life is to know how to enjoy a little and to endure very much.

  5. #5
    DebT's Avatar
    DebT is offline Senior Member
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    Default Re: Because - it's NOT YOUR card!!!

    I've got one for you: you know how credit card companies send you a card with your name printed on it (it's clearly not a 'real' card) as a gimmick to get you to sign up? Well, often those are sent in the name of a business right? Ok, so this moron comes in to pay someone else's unit (delinquent of course!) with a card in the name of "Kenneth Cole" which of course is a clothing store. I just happened to remember this character works for the same store. I looked at him squarely in the eye and said "Thank you Mr. Cole. And for your protection, may I see your Driver's License for identity verification?" He stammers for a minute and says, "Uh, this is my corporate card." Yeah, right, they give store clerks 'corporate cards'!! Needless to say, I didn't take the card!

  6. #6
    loftisstorage's Avatar
    loftisstorage is offline Senior Member
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    Default Re: Because - it's NOT YOUR card!!!

    Hey Palmettoo, You should have know something was up when she said he was working in Gaffney, lol Must be the outlet stores
    Jeff Loftis
    Greenville, SC

  7. #7
    palmettostorageFC is offline Senior Member
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    Default Re: Because - it's NOT YOUR card!!!

    Quote Originally Posted by loftisstorage View Post
    Hey Palmettoo, You should have know something was up when she said he was working in Gaffney, lol Must be the outlet stores
    The other side of this that the tenant's wife - yes - WIFE was w/ this chick. I asked her if she had a card, too, but she's a 1/2 bubble or more off center and stood there looking at me like I was an elephant wearing a poodle skirt! They're a wierd lot, to say the least. But I wouldn't have cared if it was his wife handing me the tenant's card (which this one wasnt' even in the tenant's last name!) - I HAVE refused cards from other hubby/wife, too.

  8. #8
    dennybeall is offline Senior Member
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    Nature Coast of Florida
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    Default Re: Because - it's NOT YOUR card!!!

    So, the phone rings and Mary from Unit 426 wants to pay over the phone with her Credit Card - Do you not take it since you can't read the name on it?
    Karen and Denny Beall
    Diamond Self Storage
    Nature Coast of Florida

 

 
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