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Thread: The 10 Worst Types of Self-Storage Customers

  1. #25
    danielle is offline Senior Member
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    Default Re: The 10 Worst Types of Self-Storage Customers

    The Spatially Challenged Customer: What is your cheapest unit?
    Me: A 5x5 for $XX.00
    Customer: Okay that sounds good.
    Me: What are you planning on storing?
    Customer: Well I just got evicted from my 3 bedroom apartment and I need someplace to put all my stuff before the sheriff comes to kick me out at midnight.
    Me: Well I'm sorry to tell you that a 5x5 is about the size of a locker. It's designed to fit a few boxes.
    Customer: Well how about a 5x10 then?
    Me: A 5x10 is about the size of a closet.
    Customer: Well I think I can make that work...
    Me (in my head): Tell you what, go home put all of your stuff in your bedroom closet and tell me if it fits...
    Autodoc, Kayleen, Gina6k and 12 others like this.

  2. #26
    MusicCity Gal's Avatar
    MusicCity Gal is offline Moderator
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Ok, what about the tenant who, on a Sunday, in the middle of the afternoon, with cameras everywhere, takes a dump in the aisle, right in broad daylight. Yes, this happened and yes, we have it on video. The other is the tenant who let their dog take a crap in the climate control hallway. Again, all on video.

    "It wasn't me!".

    "Really? I am watching the video now...."
    Stephanie Tharpe
    Operations and Marketing Specialist
    A+M Group, LLC
    Nashville, TN

  3. #27
    MusicCity Gal's Avatar
    MusicCity Gal is offline Moderator
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Oh and one more, the ILLEGAL Tenant. The one that the K9 dog hit on the unit 4 times. Another favorite......
    Stephanie Tharpe
    Operations and Marketing Specialist
    A+M Group, LLC
    Nashville, TN

  4. #28
    SMSSId's Avatar
    SMSSId is offline Senior Member
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Quote Originally Posted by MusicCity Gal View Post
    Ok, what about the tenant who, on a Sunday, in the middle of the afternoon, with cameras everywhere, takes a dump in the aisle, right in broad daylight. Yes, this happened and yes, we have it on video. The other is the tenant who let their dog take a crap in the climate control hallway. Again, all on video.

    "It wasn't me!".

    "Really? I am watching the video now...."
    I hope you told him he can watch it on youtube tonight.

    Dont forget facebook and tweeter
    Last edited by SMSSId; 19th February 2013 at 09:11 PM.

  5. #29
    MusicCity Gal's Avatar
    MusicCity Gal is offline Moderator
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Quote Originally Posted by SMSSId View Post
    I hope you told him he can watch it on youtube tonight.

    Dont forget facebook and tweeter
    Believe it or not, it was a WOMAN!!!
    astro and TimburrWulf like this.
    Stephanie Tharpe
    Operations and Marketing Specialist
    A+M Group, LLC
    Nashville, TN

  6. #30
    dakselfstorage's Avatar
    dakselfstorage is offline Senior Member
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Quote Originally Posted by A-team View Post
    DITTO the Smoker. They walk towards the office with cigarette in hand. Take one last huge drag and drop the cigarette on the ground. Then they step into the office and exhale. I always follow them outside, and tell them to pick up their cigarette butt, then its back to the office to turn the air on and spray some air freshner in front of it so it blows across the room.
    Awesome. I am the same way. I had a tenant that had a helper. I happened to be doing a walk around the CC building and saw him outside throw a butt on the ground. I finished my round and went outside to talk with them. I asked the helper if he would mind if I came to his house and Piss on his front porch? He asked what I was talking about. I pointed to the butt and said I don't smoke and I am not his maid. He picked it up and put it in his pocket.
    Joe Krezdorn
    DAK Self Storage
    Leesport, PA 19533
    www.dakselfstorage.com

  7. #31
    Reebee's Avatar
    Reebee is offline Senior Member
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    Default Re: The 10 Worst Types of Self-Storage Customers

    Me: Hi this is Ree from XXX Storage. Today is the 5th and we haven't received your rent payment that was due on the 1st. In order for you to avoid the late fees, I need to have your payment in my office no later than the 10th.
    Customer: I can't do that...I don't get paid until the 1st.

    REALLY???????????? Was that 4 days ago?? And since he "kept in touch with me" can't I just waive the late fees--since he doesn't get paid until the 1st.
    Have you ever stopped to think and forgotten to start again?

  8. #32
    MamaDuke's Avatar
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    Default Re: The 10 Worst Types of Self-Storage Customers

    He clearly stopped to think at some time in the past, and has yet to start again!
    Reebee likes this.
    MamaDuke

    The art of life is to know how to enjoy a little and to endure very much.

 

 

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