Centershift buys RentPlus
Well, it was bound to happen, they were just too small to keep up. Looks like I'll be moving to Centershift in the near future.
Any opinions about Centershift or is it time to start looking for something altogether different?
Here's the email I received just minutes ago:
"August 27, 2010
To Our Valued Customers and Friends:
It is with great pleasure that I am able to announce to you today that RentPlus, Hi-Tech’s self storage management software product, has been acquired by Centershift, Inc. of Salt Lake City, Utah.
There are a number of reasons, but mostly it has to do with trying to ensure that our customers have a software system that will best meet the needs and demands of 21st century storage facility operators.
I believe that only a centralized data model is viable in the long run, mostly because you now need to access that data from a variety of locations and devices, not just the PC sitting in the office. Today customers want to make payments, reservations and rentals or view their account on your website. Kiosks, smart phone applications and call centers are also in demand and are just the tip of the iceberg when it comes to the technology devices we will be seeing in the near future.
With centralized data, a ‘software’ company is no longer just that. We have to also become an information technology company in order to provide the security, reliability and redundancy that hosting customer data requires. Further, as a centralized system grows, the volume of transactions quickly escalates into the millions, further increasing the demands and responsibilities of the hosting company.
This is a great challenge for small software companies, as we generally do not have the resources or capital to invest in the hardware, software and personnel to adequately meet those responsibilities.
In our industry, Centershift clearly stands out as the technology leader. From its inception, Centershift has demonstrated a commitment to a centralized data model, and their willingness and ability to invest millions in the hardware, software and people that are needed to create a great software package is unmatched. With the infrastructure to support their goals and the financial acumen to ensure long term viability and growth, I am confident Centershift will continue to lead the industry.
What happens now?
In general terms, the long term plan is to migrate customers from RentPlus to Centershift and eventually retire RentPlus. For now, Hi-Tech will continue to provide support for RentPlus.
Hi-Tech and Centershift have worked together to create a very comprehensive migration process that includes seamless, overnight conversion of the data, training, special documentation, informational webinars and financial incentives.
We are preparing the details of these programs for each type of RentPlus customer (V2.0 on-line, V20, and V1.8 desktop, etc.) and will be sending a follow-up letter that outlines the details of the migration process for you and your facilities. Once you have that, we encourage you to attend one of the informational webinars to get started (details will be in the follow-up letter).
Visit us at the SSA Trade Show in Las Vegas September 1-2
Centershift has dedicated a section of their booth to Hi-Tech for the next SSA trade show, and I will be there to answer any questions you may have and to introduce you to Centershift’s executive team. This will also be a great opportunity for you to see a demo of Centershift’s software and learn more about it.
Change is never easy, and we know that changing software is not something anybody ever really wants to do. That said, we are very excited about this acquisition and believe it to be a great opportunity for your organization to leverage the latest technology and make your business more successful than ever.
Finally, on behalf of all of us at Hi-Tech Smart Systems Inc., please allow me to thank you for your business and support over these many years. The best experiences for me have been the opportunities to meet and get to know so many smart and interesting people from all over the world.
Hi-Tech Smart Systems, Inc."
In no way affiliated with Storman software.