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PLEASE READ: Site Rules and Instructions
All members: Please read and follow these rules.
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ISS and Self-Storage Talk News
Get updates and news regarding Self-Storage Talk, Inside Self-Storage and Self-Storage Training Institute here. Also post here to leave feedback or get support relating to posting, registering or site features.
Topics: 502
Posts: 2,880
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Inside Self-Storage World Expo Las Vegas
Get expo information and connect with show attendees, speakers and exhibitors in this forum. Read about goings on, plan meetings, ask questions and more.
Topics: 170
Posts: 946
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| General Self-Storage Forums | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,116
Posts: 8,844
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General Storage Chat
If you have general questions or comments and aren’t sure where to ask/put them, start with this forum.
Topics: 2,855
Posts: 29,481
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Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 3,261
Posts: 37,727
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Marketing
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 928
Posts: 8,930
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928 | 8,930 |
by curlymom234
26 September 2023, 11:16 AM
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Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 408
Posts: 4,322
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Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 839
Posts: 5,489
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Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 1,029
Posts: 10,255
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Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 1,135
Posts: 10,443
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Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 734
Posts: 10,620
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Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 82
Posts: 890
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Polls
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 368
Posts: 2,661
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Forums by State and Country
Discuss self-storage topics and issues specific to the state or country in which you operate! We encourage the participation of the state associations in this forum.
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Resource Center
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN. Share forms and resources by uploading and downloading. Examples include ad creative, sales scripts, maintenance schedules, and staff policies and procedures. Please read the legal disclaimer stuck to the top of the forum before proceeding.
Topics: 15
Posts: 119
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Ancillaries and Add-On Profit Centers
Chat here about ancillary products/services: boat/RV storage, retail merchandise, storage condos, wine storage, records storage, mobile storage, pack and ship, business services, cell-tower leases, eBay sales, car washing and others.
Topics: 162
Posts: 935
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Real Estate Listings and Investment Opportunities
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN.
List your self-storage facilities for sale or solicit facilities to buy in this section. Brokers may post properties, but please, no self-promotion of firms. Those seeking investors or partners may also post here.
Topics: 131
Posts: 357
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Job Fair
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN.
Have a self-storage position you want to fill? Looking for a management or other industry position? Post your wanted and for-hire queries here.
Topics: 342
Posts: 1,321
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342 | 1,321 |
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Goods and Services Exchange
NO VENDOR POSTINGS PLEASE! Managers and operators can sell and swap goods here: equipment, retail product, side business, crafts, etc.
Topics: 56
Posts: 195
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56 | 195 |
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Outside the Industry
Forum for non-self-storage discussions relating to government, religion, politics, economics, philosophy and other volatile topics. Please obey all forum rules. Disclaimer: The opinions here do not reflect those of the owners or advertisers and neither assume any responsibility or liability for content.
Topics: 843
Posts: 7,880
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Practice and Testing Area
If you’re not sure how to work the various features of the forum, you can practice here before posting elsewhere.
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Posts: 300
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There are currently 2846 users online. 8 members and 2838 guests.
Most users ever online was 39,317 at 05:03 AM on 5 September 2023.
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Has any gone from having staff on premises to going to a Kiosk? We are in a small town and don’t get a lot of walk in customers. We have about 300 units and we’ve been up to 98% full but since we just put a new building up that number is down now. We’re worried if we switch to a kiosk...Yesterday, 05:13 PM -
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We use Sitelink and measure our delinquencies by the %Units shown in the Management Summary. However, I would like to know if I should be using the %Actual instead. What do you think?...29 September 2023, 04:01 PM