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Directory Topics Posts Last Post
Site Info and News
PLEASE READ: Site Rules and Instructions
All members: Please read and follow these rules.
Topics: 1 Posts: 1
1 1
by teri_l
ISS and Self-Storage Talk News
Get updates and news regarding Self-Storage Talk, Inside Self-Storage and Self-Storage Training Institute here. Also post here to leave feedback or get support relating to posting, registering or site features.
Topics: 461 Posts: 2,817
461 2,817
Inside Self-Storage World Expo Las Vegas
Get expo information and connect with show attendees, speakers and exhibitors in this forum. Read about goings on, plan meetings, ask questions and more.
Topics: 151 Posts: 911
151 911
General Self-Storage Forums
Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,056 Posts: 8,357
1,056 8,357
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,549 Posts: 27,100
2,549 27,100
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,928 Posts: 34,889
2,928 34,889
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 891 Posts: 8,699
891 8,699
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 370 Posts: 4,119
Last Post: Job Longevity
370 4,119
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 746 Posts: 4,952
746 4,952
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 934 Posts: 9,447
934 9,447
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 978 Posts: 9,227
978 9,227
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 647 Posts: 9,759
647 9,759
Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 79 Posts: 883
Last Post: Curb Appeal
79 883
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 299 Posts: 2,406
299 2,406
Self-Storage Specialty Forums
Forums by State and Country
Discuss self-storage topics and issues specific to the state or country in which you operate! We encourage the participation of the state associations in this forum.
Canada (35/202)
Japan (1/8)
Alabama (1/2)
Alaska (1/1)
Arizona (14/212)
Arkansas (5/14)
California (63/482)
Colorado (7/34)
Connecticut (1/2)
Delaware (2/6)
Florida (24/113)
Georgia (7/10)
Hawaii (4/12)
Idaho (12/17)
Illinois (17/62)
Indiana (8/29)
Iowa (4/22)
Kansas (3/3)
Kentucky (0/0)
Louisiana (9/52)
Maine (3/7)
Maryland (4/12)
Massachusetts (5/13)
Michigan (5/16)
Minnesota (1/2)
Mississippi (2/9)
Missouri (5/11)
Montana (2/2)
Nebraska (1/8)
Nevada (10/85)
New Mexico (1/1)
New Jersey (5/11)
New York (7/21)
North Carolina (23/97)
North Dakota (1/2)
Ohio (9/28)
Oklahoma (7/22)
Oregon (16/102)
Puerto Rico (1/1)
Rhode Island (0/0)
South Dakota (1/3)
Tennessee (19/68)
Texas (20/74)
Utah (4/19)
Vermont (0/0)
Virginia (2/2)
Washington (7/32)
Wisconsin (6/72)
Wyoming (2/11)
Resource Center
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN. Share forms and resources by uploading and downloading. Examples include ad creative, sales scripts, maintenance schedules, and staff policies and procedures. Please read the legal disclaimer stuck to the top of the forum before proceeding.
Topics: 12 Posts: 108
12 108
Ancillaries and Add-On Profit Centers
Chat here about ancillary products/services: boat/RV storage, retail merchandise, storage condos, wine storage, records storage, mobile storage, pack and ship, business services, cell-tower leases, eBay sales, car washing and others.
Topics: 151 Posts: 909
151 909
by Amy_ISS
Records Storage (11/32)
Mobile Storage (15/108)
Wine Storage (4/25)
Retail Sales (25/158)
Self-Storage Marketplace
Real Estate Listings and Investment Opportunities
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN. List your self-storage facilities for sale or solicit facilities to buy in this section. Brokers may post properties, but please, no self-promotion of firms. Those seeking investors or partners may also post here.
Topics: 124 Posts: 337
124 337
Job Fair
AVAILABLE TO REGISTERED USERS ONLY. PLEASE LOG IN. Have a self-storage position you want to fill? Looking for a management or other industry position? Post your wanted and for-hire queries here.
Topics: 334 Posts: 1,304
334 1,304
Goods and Services Exchange
NO VENDOR POSTINGS PLEASE! Managers and operators can sell and swap goods here: equipment, retail product, side business, crafts, etc.
Topics: 46 Posts: 163
Last Post: Kiosks
46 163
by TamiS
Miscellaneous Forums
Outside the Industry
Forum for non-self-storage discussions relating to government, religion, politics, economics, philosophy and other volatile topics. Please obey all forum rules. Disclaimer: The opinions here do not reflect those of the owners or advertisers and neither assume any responsibility or liability for content.
Topics: 783 Posts: 7,556
Last Post: Retirement Ahead
783 7,556
Practice and Testing Area
If youíre not sure how to work the various features of the forum, you can practice here before posting elsewhere.
Topics: 62 Posts: 290
Last Post: Newbie Test
62 290
Foxes Den

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Latest Topics


  • barrett14
    Questions about using Electronic Signature
    by barrett14
    We are looking for advice on how to implement electronic signatures in our stores - specifically the TXSSA e-sign software. We bought the small signature pads but the issue is that the tenant can't see what they are signing. Do you use another monitor that sits on the desk to face the tenant? Or do...
    18 September 2021, 01:54 PM
  • natalieulock
    Ohio Lien Law Update - Are Credit Cards Okay?
    by natalieulock
    Ohio has updated the lien law beginning September 30th which is now allowing online lien sales. My question is: Since we can have online lien sales, can I take a credit card payment off-site, over the phone, from the auction buyer?
    16 September 2021, 09:05 AM
  • Habitat4HumanityHV
    Unsure how to approach this issue
    by Habitat4HumanityHV
    I have a unit that a customer had purchased during the end of july, about the end of august it was brought to our attention that the said unit was still empty and had no lock on it. It seems like the customer came in paid for the unit and than just left to never come back. We have called multiple times...
    15 September 2021, 03:46 PM