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		<title>Self-Storage Talk</title>
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		<lastBuildDate>Mon, 07 Jun 2021 20:42:04 GMT</lastBuildDate>
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			<title>Self-Storage Talk</title>
			<link>https://www.selfstoragetalk.com/</link>
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		<item>
			<title>Small Living Space</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203439-small-living-space</link>
			<pubDate>Mon, 07 Jun 2021 15:16:04 GMT</pubDate>
			<description><![CDATA[Smaller living spaces are popular these days, whether it's a &quot;tiny&quot; house or &quot;micro&quot; apartment. Those who live in big cities also opt for these types of dwellings. Do you have any tenants who prefer this living arrangement? What's their story?  
 
How can your business capitalize on this trend?]]></description>
			<content:encoded><![CDATA[Smaller living spaces are popular these days, whether it's a &quot;tiny&quot; house or &quot;micro&quot; apartment. Those who live in big cities also opt for these types of dwellings. Do you have any tenants who prefer this living arrangement? What's their story? <br />
<br />
How can your business capitalize on this trend?]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat">General Storage Chat</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203439-small-living-space</guid>
		</item>
		<item>
			<title>Sign wars</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/marketing/203428-sign-wars</link>
			<pubDate>Sat, 05 Jun 2021 13:23:26 GMT</pubDate>
			<description><![CDATA[My boss and I were talking about the &quot; sign wars &quot; going on around the country and I brought it up to our Chamber of Commerce.   They're considering it and I thought GREAT!!  Uhmmmmm I have no idea what to write if it gets the go ahead.    
 
Any ideas?   
 
If you haven't seen the sign wars here's...]]></description>
			<content:encoded><![CDATA[My boss and I were talking about the &quot; sign wars &quot; going on around the country and I brought it up to our Chamber of Commerce.   They're considering it and I thought GREAT!!  Uhmmmmm I have no idea what to write if it gets the go ahead.   <br />
<br />
Any ideas?  <br />
<br />
If you haven't seen the sign wars here's a couple of links. <br />
<br />
<a href="https://www.google.com/amp/s/www.bbc.com/news/world-us-canada-56972907.amp" target="_blank">https://www.google.com/amp/s/www.bbc...a-56972907.amp</a><br />
<br />
<a href="https://www.boredpanda.com/virginia-local-businesses-sign-war/?utm_source=google&amp;utm_medium=organic&amp;utm_campaign=organic" target="_blank">https://www.boredpanda.com/virginia-...mpaign=organic</a><br />
<br />
 ]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/marketing">Marketing</category>
			<dc:creator>Iamkathleenj</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/marketing/203428-sign-wars</guid>
		</item>
		<item>
			<title>Catchy Promo</title>
			<link>https://www.selfstoragetalk.com/forum/self-storage-specialty-forums/ancillaries-and-add-on-profit-centers/retail-sales/203425-catchy-promo</link>
			<pubDate>Fri, 04 Jun 2021 20:09:03 GMT</pubDate>
			<description>Came across this tweet. Clever way to move some product!</description>
			<content:encoded><![CDATA[Came across this tweet. Clever way to move some product! <br />
<br />
<a href="filedata/fetch?id=203426&amp;d=1622837288&amp;type=thumb" title="Name:  Elmwood SS.JPG
Views: 24
Size:  61.3 KB" >Elmwood SS.JPG</a><br />
 ]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/self-storage-specialty-forums/ancillaries-and-add-on-profit-centers/retail-sales">Retail Sales</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/self-storage-specialty-forums/ancillaries-and-add-on-profit-centers/retail-sales/203425-catchy-promo</guid>
		</item>
		<item>
			<title>After-Hours Contact ... From a Supervisor</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training/203400-after-hours-contact-from-a-supervisor</link>
			<pubDate>Thu, 03 Jun 2021 23:22:07 GMT</pubDate>
			<description><![CDATA[Many are accustomed to fielding calls, emails or texts from a supervisor after the workday is done. Do these ever come your way? Is it critical/can't wait until you're on the clock? Share an instance. Plus, how can you set boundaries if you don't want to be contacted when not at work?]]></description>
			<content:encoded><![CDATA[Many are accustomed to fielding calls, emails or texts from a supervisor after the workday is done. Do these ever come your way? Is it critical/can't wait until you're on the clock? Share an instance. Plus, how can you set boundaries if you don't want to be contacted when not at work? ]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training">Staffing, Education and Training</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training/203400-after-hours-contact-from-a-supervisor</guid>
		</item>
		<item>
			<title>Favorite Summer Snack</title>
			<link>https://www.selfstoragetalk.com/forum/miscellaneous-forums/outside-the-industry/203399-favorite-summer-snack</link>
			<pubDate>Thu, 03 Jun 2021 23:17:21 GMT</pubDate>
			<description>Not that you need a particular time of year to enjoy your favorite snacks, but what do you especially love in the summer?</description>
			<content:encoded>Not that you need a particular time of year to enjoy your favorite snacks, but what do you especially love in the summer? </content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/miscellaneous-forums/outside-the-industry">Outside the Industry</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/miscellaneous-forums/outside-the-industry/203399-favorite-summer-snack</guid>
		</item>
		<item>
			<title>Declined credit card fee?</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203396-declined-credit-card-fee</link>
			<pubDate>Thu, 03 Jun 2021 22:44:34 GMT</pubDate>
			<description>Hello, I had quite a few Auto-Pay credit cards declined this month. I was wondering if anyone charges a fee for this? I am trying to find a way that this does not happen as often. Any information is greatly appreciated.:rolleyes:</description>
			<content:encoded><![CDATA[Hello, I had quite a few Auto-Pay credit cards declined this month. I was wondering if anyone charges a fee for this? I am trying to find a way that this does not happen as often. Any information is greatly appreciated.<img src="https://www.selfstoragetalk.com/core/images/smilies/rolleyes.png" border="0" alt="" title="Roll Eyes (Sarcastic)" smilieid="7" class="inlineimg" />]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management">Day-to-Day Management</category>
			<dc:creator>allsecure</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203396-declined-credit-card-fee</guid>
		</item>
		<item>
			<title>Insurance carrier- who do you use?</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203391-insurance-carrier-who-do-you-use</link>
			<pubDate>Thu, 03 Jun 2021 19:46:15 GMT</pubDate>
			<description>I have been with the same company for business/property insurance for several years. Naturally, you get the annoying increase each renewal. I like to put the policy out for comparison quotes every few years. What companies are you using? Thanks all.</description>
			<content:encoded>I have been with the same company for business/property insurance for several years. Naturally, you get the annoying increase each renewal. I like to put the policy out for comparison quotes every few years. What companies are you using? Thanks all.</content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat">General Storage Chat</category>
			<dc:creator>ckpa11</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203391-insurance-carrier-who-do-you-use</guid>
		</item>
		<item>
			<title>Sorry, your unit has been sold</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/tales-from-the-trenches/203385-sorry-your-unit-has-been-sold</link>
			<pubDate>Thu, 03 Jun 2021 18:48:07 GMT</pubDate>
			<description><![CDATA[I had an auction last Friday, 5/28, 2 units and both sold. Well, the tenant of one of those units was just here wanting to pay. After exchanging &quot;pleasantries&quot; about the weather, he slides his debit card across the counter. I slide it back toward and tell him his unit was sold at auction last week....]]></description>
			<content:encoded><![CDATA[I had an auction last Friday, 5/28, 2 units and both sold. Well, the tenant of one of those units was just here wanting to pay. After exchanging &quot;pleasantries&quot; about the weather, he slides his debit card across the counter. I slide it back toward and tell him his unit was sold at auction last week. He tells me he was on vacation for 3 weeks. Oh, ok, so that's what we're going with? Cool. It's a little over 10 weeks between 3/16 and the date of the sale. That leaves 7 weeks for any payment to be made. At no point did he ever say he never got any of the notices I sent. Any 3 week period he was gone, between March 16 and May 28, and he still would have, at some point, received every notice I sent him. Why didn't I call him? Because if I call you, I have to call every other tenant who gets a lien notice. Florida law doesn't require I call you, and I'm not about to start a precedent. He kept telling me it could have been handled better, (better than following state law?) and kept insisting he'd made another payment and that he'd been here since his last payment. Nope, and he was. His last payment was on Feb 16, which paid him thru March 16. He could easily check his bank statement and see his last payment was, in fact, in February, because he only paid with his debit card. AND, he was last at his unit on March 10. (Maybe he was &quot;supposed&quot; to tell me he was gone for 3 MONTHS, to make it sound better, but he slipped up and told me the truth??) Weird things is, though, is his being &quot;mad&quot; came across as fake. I've dealt with tenants who lost their unit and are truly upset about it. This was nothing like that. Maybe he was hoping his unit didn't sell and he could pay what he owed and still have his stuff? <br />
 ]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/tales-from-the-trenches">Tales From the Trenches</category>
			<dc:creator>DairyGirl</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/tales-from-the-trenches/203385-sorry-your-unit-has-been-sold</guid>
		</item>
		<item>
			<title>How to Deal With Fired resident Manager</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/legal-and-insurance-issues/203375-how-to-deal-with-fired-resident-manager</link>
			<pubDate>Thu, 03 Jun 2021 02:12:59 GMT</pubDate>
			<description>I finally got fed up with my manager and fired her.  Now I have the issue of the apartment to deal with .  What is typical in terms of how much notice I should give her before she has to vacate the premises?</description>
			<content:encoded>I finally got fed up with my manager and fired her.  Now I have the issue of the apartment to deal with .  What is typical in terms of how much notice I should give her before she has to vacate the premises?</content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/legal-and-insurance-issues">Legal and Insurance Issues</category>
			<dc:creator>Dan123</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/legal-and-insurance-issues/203375-how-to-deal-with-fired-resident-manager</guid>
		</item>
		<item>
			<title>Body Language</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203370-body-language</link>
			<pubDate>Wed, 02 Jun 2021 18:21:03 GMT</pubDate>
			<description><![CDATA[We all communicate with our bodies as well as our words. And it's more than just a smile, or not, on our face. How do you read a tenant or prospect's body language and what does it tell you? Have an example to share?]]></description>
			<content:encoded><![CDATA[We all communicate with our bodies as well as our words. And it's more than just a smile, or not, on our face. How do you read a tenant or prospect's body language and what does it tell you? Have an example to share?]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management">Day-to-Day Management</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203370-body-language</guid>
		</item>
		<item>
			<title>Gate software</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203366-gate-software</link>
			<pubDate>Wed, 02 Jun 2021 16:08:52 GMT</pubDate>
			<description>Good morning. I am curious to know who you use for your gate software. We currently use PTI, but I am finding that their customer support is just terrible. Any recommendations?</description>
			<content:encoded>Good morning. I am curious to know who you use for your gate software. We currently use PTI, but I am finding that their customer support is just terrible. Any recommendations?</content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management">Day-to-Day Management</category>
			<dc:creator>jewelgreg</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203366-gate-software</guid>
		</item>
		<item>
			<title>What a problem to have</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203349-what-a-problem-to-have</link>
			<pubDate>Tue, 01 Jun 2021 17:32:49 GMT</pubDate>
			<description>I have been in the self storage business for 17+ years and I have never been 100% full.  What a problem to have. 
I have a couple of move outs ( 2 ) over the weekend so I am making my calls to the waiting list. 
 
The one 10x30 unit is in high demand.  I called Mr S at 10:35am and left a message...</description>
			<content:encoded><![CDATA[I have been in the self storage business for 17+ years and I have never been 100% full.  What a problem to have.<br />
I have a couple of move outs ( 2 ) over the weekend so I am making my calls to the waiting list.<br />
<br />
The one 10x30 unit is in high demand.  I called Mr S at 10:35am and left a message that I had a large unit available and to please call me back.  It has been almost 3 hours but he might be working.  At a graduation.  An emergency.  Or maybe he doesn't need the unit.  How long do I wait to call the next person?  <br />
<br />
The next time I call a waiting list person and I get a message I will say the following:  Hi, It's Kathleen at XX Storage.  I am calling to see if you still need a unit since I think I will have something available today.  Please call me back right away if you do need a unit.<br />
<br />
If they call back I will let them know the size and price and if they want the unit they have to come in that day otherwise it is released to the next person.]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management">Day-to-Day Management</category>
			<dc:creator>Iamkathleenj</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/day-to-day-management/203349-what-a-problem-to-have</guid>
		</item>
		<item>
			<title>Entry Door Security</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/technology-software-and-security/203336-entry-door-security</link>
			<pubDate>Sat, 29 May 2021 13:09:24 GMT</pubDate>
			<description>I am building a new contractor style building. Each unit will have a large door and an entry door. We do not want to have to issue keys or reprogram a punch code when the unit turns over. Ideally we would have something that ties into out PTI and Sitelink for ease of management. Does anyone have...</description>
			<content:encoded>I am building a new contractor style building. Each unit will have a large door and an entry door. We do not want to have to issue keys or reprogram a punch code when the unit turns over. Ideally we would have something that ties into out PTI and Sitelink for ease of management. Does anyone have any suggestions? TIA</content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/technology-software-and-security">Technology: Software and Security</category>
			<dc:creator>stinsont</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/technology-software-and-security/203336-entry-door-security</guid>
		</item>
		<item>
			<title>Radius Plus</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203335-radius-plus</link>
			<pubDate>Sat, 29 May 2021 13:03:59 GMT</pubDate>
			<description><![CDATA[Did anyone notice radiusplus.com hasn't updated their content in over a month?  They usually have some good info on development and deals. Just wondering if anyone knew what was up.]]></description>
			<content:encoded><![CDATA[Did anyone notice radiusplus.com hasn't updated their content in over a month?  They usually have some good info on development and deals. Just wondering if anyone knew what was up.]]></content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat">General Storage Chat</category>
			<dc:creator>Middlebury.storage</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/general-storage-chat/203335-radius-plus</guid>
		</item>
		<item>
			<title>Manager Job Description</title>
			<link>https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training/203330-manager-job-description</link>
			<pubDate>Thu, 27 May 2021 20:27:33 GMT</pubDate>
			<description>Does your company have a job description for managers? What does it say?</description>
			<content:encoded>Does your company have a job description for managers? What does it say?</content:encoded>
			<category domain="https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training">Staffing, Education and Training</category>
			<dc:creator>Amy_ISS</dc:creator>
			<guid isPermaLink="true">https://www.selfstoragetalk.com/forum/general-self-storage-forums/staffing-education-and-training/203330-manager-job-description</guid>
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