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General Self-Storage Forums

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Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,047 Posts: 8,312
1,047 8,312
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,517 Posts: 26,840
Last Post: First rate increase
2,517 26,840
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,903 Posts: 34,707
2,903 34,707
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 888 Posts: 8,664
888 8,664
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 368 Posts: 4,105
Last Post: Feeling the Support
368 4,105
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 736 Posts: 4,894
736 4,894
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 927 Posts: 9,415
927 9,415
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 966 Posts: 9,156
966 9,156
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 642 Posts: 9,719
642 9,719
Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 78 Posts: 882
Last Post: Site Maintenance
78 882
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 292 Posts: 2,390
292 2,390

Latest Topics


  • Clarkstoragellc
    Self Storage- Bus Bench Advertising
    by Clarkstoragellc
    Self Storage- Bus Bench Advertising

    A lot of people consider Self Storage to be a very simple business of Metal buildings with no maintenance and counting cash. They are right to a degree, and then I go through the complexities. I made the same error when I started looking at Bus...
    Yesterday, 04:02 PM
  • Irishone
    What are they hiding?
    by Irishone
    We had a tenant who didn't pay and went to auction. The liens were returned as non deliverable, emails weren't answered, phone calls not returned. The purchaser of the unit recognized the tenant as the girlfriend of a high ranking gang member. He did say some of the items were being shared with the...
    Yesterday, 03:09 PM
  • Scvette
    First rate increase
    by Scvette
    We’ve been open almost 3 yrs and we just did our 1st rate increase! We only raised the rate to people that have been there right at a year or have been late paying every month.
    so we get a message today and the guys says instead of a $10 increase how about a $10 decrease!!!!
    I really...
    22 July 2021, 05:45 PM