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Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 993
Posts: 7,778
Last Post:
Storage Startup Checklist 101
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993 | 7,778 |
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General Storage Chat
If you have general questions or comments and aren’t sure where to ask/put them, start with this forum.
Topics: 2,330
Posts: 25,041
Last Post:
Photo Thread
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2,330 | 25,041 |
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Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,703
Posts: 32,565
Last Post:
Background Checks For Online Rentals?
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2,703 | 32,565 |
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Marketing
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 851
Posts: 8,385
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851 | 8,385 |
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Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 341
Posts: 3,932
Last Post:
Work Culture
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341 | 3,932 |
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Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 651
Posts: 4,371
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651 | 4,371 |
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Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 880
Posts: 9,040
Last Post:
New Lien Law in Idaho and Mississippi
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880 | 9,040 |
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Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 883
Posts: 8,476
Last Post:
Can Technology Help You?
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883 | 8,476 |
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Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 598
Posts: 9,220
Last Post:
Being nice doesn't pay.
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598 | 9,220 |
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Sound Off for ISS Mag
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 72
Posts: 849
Last Post:
Security Components
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72 | 849 |
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Polls
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 252
Posts: 2,212
Last Post:
2020 Summer Rentals
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252 | 2,212 |
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So I had a thought bouncing around in my head this morning as our site began taking online rentals. I've had two now, back-to-back, that reserve/book a unit only to learn that they are seriously bad people. Gun charges, aggravated assault, and several other charges that might make some people upset...Yesterday, 03:17 PM
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Someone just reserved a 10x10 climate unit through our website for later this month. He just called me, and this is how the conversation went:
Customer: "Yes, I just reserved a unit on your website for later this month. I'm confused by your units. I see non-climate and climate. What...11 July 2020, 11:45 AM -
Good Afternoon. My company has been using WinSen Sentinel (gate system) with WinSen Property Manager (software) for years. We are considering changing our software over to SiteLink because of the features and benefits they offer. We plan to keep our gate system because every unit we have has an individual...10 July 2020, 02:49 PM