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General Self-Storage Forums

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New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 873 Posts: 6,574
873 6,574
Violating terms of contracts
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,880 Posts: 20,507
1,880 20,507
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,182 Posts: 26,553
2,182 26,553
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 767 Posts: 7,645
Last Post: Call to Action
767 7,645
Gina V
Call to Action
by Gina V
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 297 Posts: 3,507
Last Post: Team Building
297 3,507
Team Building
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 554 Posts: 3,721
554 3,721
New Facility - Wish List
by Merman
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 782 Posts: 8,062
782 8,062
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 745 Posts: 7,360
Last Post: Abus locks
745 7,360
Abus locks
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 466 Posts: 7,492
466 7,492
Mopping unit floor??
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 66 Posts: 792
Last Post: Property Photos
66 792
Property Photos
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 189 Posts: 1,861
Last Post: Losing Your Cool
189 1,861
Losing Your Cool

Latest Topics


  • Sole2Soul
    New Facility - Wish List
    We have just began designing a new facility and currently own another one.

    Question I have is what would be on your "wish list" if you were building new again?

    For example:
    • Individual door alarms
    • Gate style (roller, lift, even saw a manual one recently with a
    Yesterday, 11:23 AM
  • newstorageguy
    Abus locks
    I saw an old article about someone that had a company that sold abus locks at a great price. I am looking to use those as my over locks and am looking for that info again as i can't seem to find that post. Any help is greatly appreciated.
    13th July 2018, 11:36 PM
  • CWILM79
    Exterior Design Ideas - Single Level Facility
    Curious if you guys have any good resources for some design ideas for 1 story facilities to dress up walls that face a busy highway to be built. ISS has a great slideshow but mostly of multilevel facilities. We anticipate some brick, storefront windows, maybe a tower as well but looking for some good...
    13th July 2018, 11:10 PM