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General Self-Storage Forums

Forums Topics Posts Last Post
Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,105 Posts: 8,763
1,105 8,763
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,758 Posts: 28,693
2,758 28,693
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 3,165 Posts: 36,917
3,165 36,917
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 917 Posts: 8,851
Last Post: QR Code signs
917 8,851
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 403 Posts: 4,295
403 4,295
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 818 Posts: 5,387
818 5,387
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 1,002 Posts: 10,009
1,002 10,009
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 1,096 Posts: 10,214
1,096 10,214
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 711 Posts: 10,444
Last Post: Suspicious Theft
711 10,444
Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 82 Posts: 889
Last Post: New Topics in 2023
82 889
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 348 Posts: 2,594
Last Post: Facility Occupancy
348 2,594

Latest Topics


  • Alicia1018
    Parked Trailer - no VIN number or license plate
    by Alicia1018
    In California.

    I had this customer contract in to park their truck bed style camper on a trailer. Since the camper is the truck bed style, it doesn't need to be registered with the DMV. The trailer it was on at move in was a legit trailer-with VIN number and license plate. I have a copy...
    Today, 09:36 PM
    Metal cut off wheels for angle grinders - great deal on Amazon
    by RMRSS
    We only use metal cut off wheels with an angle grinder for cutting off locks at our facility and have been doing so for many years. I just wanted to share a fantastic deal I found on Amazon. Found a 50-pack of 5" diameter, 0.045" thick, 7/8" arbor metal cut off wheels for only $39! These...
    Today, 03:33 PM
  • hfdominic12
    Dealing with ice buildup in Winter
    by hfdominic12
    Dear SST friends,

    Our self-storage business has been facing a major challenge in dealing with ice buildup in the aisles of our facility. We acquired the facility in 2011 and have discovered a major flaw in its design. There is a long aisle that runs West to East that sits in the shade all...
    You do not have permission to view this gallery.
    This gallery has 1 photos.
    Yesterday, 05:32 PM