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General Self-Storage Forums

Forums Topics Posts Last Post
Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 978 Posts: 7,580
Last Post: New from Upstate NY
978 7,580
Tall Terri
New from Upstate NY
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,267 Posts: 24,308
Last Post: Work From Home
2,267 24,308
Work From Home
by Storman
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,620 Posts: 31,683
2,620 31,683
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 839 Posts: 8,294
839 8,294
Kevin SC
Industry Website Providers
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 334 Posts: 3,891
334 3,891
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 637 Posts: 4,285
637 4,285
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 871 Posts: 8,952
871 8,952
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 859 Posts: 8,269
Last Post: Online Rentals
859 8,269
Online Rentals
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 588 Posts: 9,098
588 9,098
Do you ever get these calls?
Sound Off for ISS Mag
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 72 Posts: 849
Last Post: Security Components
72 849
Security Components
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 243 Posts: 2,117
243 2,117

Latest Topics


  • Amy_ISS
    Online Rentals
    by Amy_ISS
    First, does your site offer online rental capabilities? Second, are you seeing a spike in activity?

    If you don't offer customers the option to rent a unit online (by choice or lack of technology), are you concerned you'll miss out on new rentals?
    Today, 03:12 PM
  • Amy_ISS
    Work From Home
    by Amy_ISS
    I know many of you live on site. For those who don't, are you able to work from home at this time? Can you collect credit card payments over the phone, reserve units, process move-outs, etc.?
    Today, 03:07 PM
  • Amy_ISS
    Creating Joy
    by Amy_ISS
    What are you doing to create some joy in your life during these hard times?...
    Today, 02:47 PM