No announcement yet.

General Self-Storage Forums

Forums Topics Posts Last Post
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 937 Posts: 7,135
937 7,135
Can't Believe I'm Learning Self Storage
by AmyLou
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,147 Posts: 23,113
2,147 23,113
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,472 Posts: 29,829
2,472 29,829
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 813 Posts: 8,078
813 8,078
Using current trends for marketing
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 319 Posts: 3,710
Last Post: Job Motivation
319 3,710
Job Motivation
by wc1974
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 602 Posts: 4,068
602 4,068
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 835 Posts: 8,564
835 8,564
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 824 Posts: 7,912
824 7,912
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 540 Posts: 8,439
540 8,439
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 67 Posts: 818
Last Post: Property Photos
67 818
Property Photos
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 227 Posts: 1,996
Last Post: LinkedIn
227 1,996

Latest Topics


  • bnr_manager
    Call service company that just takes notes and forwards them to us. Nothing else!
    by bnr_manager
    Hi everyone:

    I'm looking to replace our call service. This company we have is just awful. We're running very low on vacancies now and rarely rent (let alone, reserve) over the phone. I told them several times NOT to reserve or promise any units to callers. But it seems like it just bounces...
    17th August 2019, 05:20 PM
  • wc1974
    Had to reach for the Mace today.......
    by wc1974
    This guy! Uggh! Comes into the office because he doesn't know the code to unlock the doors to the building. I ask him his name, he is not in our system. I ask if he is here for a unit that is under his name or another name? His wife's name. OK... So I gently explain that I cannot give him that information....
    17th August 2019, 02:43 PM
  • PeekingDuck
    Don't you just hate it when...
    by PeekingDuck
    ... Your gate doesn't survive a nearby lightning strike! :-(
    Looks like it fried the keypad, gate control board, remote receiver and something I haven't identified yet.
    And it is always discovered late on Friday when the fencing company has left for the weekend. Grrr...
    I have a service...
    17th August 2019, 09:04 AM