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General Self-Storage Forums

Forums Topics Posts Last Post
Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 993 Posts: 7,778
993 7,778
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,330 Posts: 25,041
Last Post: Photo Thread
2,330 25,041
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,703 Posts: 32,565
2,703 32,565
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 851 Posts: 8,385
851 8,385
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 341 Posts: 3,932
Last Post: Work Culture
341 3,932
by RandyL
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 651 Posts: 4,371
651 4,371
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 880 Posts: 9,040
880 9,040
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 883 Posts: 8,476
883 8,476
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 598 Posts: 9,220
598 9,220
by wc1974
Sound Off for ISS Mag
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 72 Posts: 849
Last Post: Security Components
72 849
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 252 Posts: 2,212
Last Post: 2020 Summer Rentals
252 2,212

Latest Topics


  • SpaceCadet
    Background Checks For Online Rentals?
    by SpaceCadet
    So I had a thought bouncing around in my head this morning as our site began taking online rentals. I've had two now, back-to-back, that reserve/book a unit only to learn that they are seriously bad people. Gun charges, aggravated assault, and several other charges that might make some people upset...
    Yesterday, 03:17 PM
    Bizarre Phone Call
    by RMRSS
    Someone just reserved a 10x10 climate unit through our website for later this month. He just called me, and this is how the conversation went:

    Customer: "Yes, I just reserved a unit on your website for later this month. I'm confused by your units. I see non-climate and climate. What...
    11 July 2020, 11:45 AM
  • World Storage
    Sitelink and WinSen Sentinel
    by World Storage
    Good Afternoon. My company has been using WinSen Sentinel (gate system) with WinSen Property Manager (software) for years. We are considering changing our software over to SiteLink because of the features and benefits they offer. We plan to keep our gate system because every unit we have has an individual...
    10 July 2020, 02:49 PM