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Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,111
Posts: 8,800
Last Post:
New Here -- SiteLink!!!?????
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1,111 | 8,800 |
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General Storage Chat
If you have general questions or comments and aren’t sure where to ask/put them, start with this forum.
Topics: 2,814
Posts: 29,112
Last Post:
Hurricane Season Is Here!
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2,814 | 29,112 |
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Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 3,214
Posts: 37,316
Last Post:
Facility Rules
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3,214 | 37,316 |
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Marketing
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 924
Posts: 8,909
Last Post:
Online Business Listings
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924 | 8,909 |
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Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 407
Posts: 4,312
Last Post:
Conflict With a Supervisor
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407 | 4,312 |
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Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 830
Posts: 5,444
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830 | 5,444 |
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Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 1,014
Posts: 10,120
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1,014 | 10,120 |
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Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 1,117
Posts: 10,306
Last Post:
DigiGate 700 registration expired?
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1,117 | 10,306 |
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Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 723
Posts: 10,529
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723 | 10,529 |
by StorageSam
6 June 2023, 09:40 PM
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Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 82
Posts: 890
Last Post:
New Topics in 2023
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82 | 890 |
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Polls
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 360
Posts: 2,636
Last Post:
Paid Advertising
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360 | 2,636 |
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A tenant provided a full street address but did not include their apartment and apartment number. They are in the scheduled auction stage of delinquency The post office said they could not send the certified letter because they do not have the full address. We checked their lease and they did not provide...Yesterday, 04:52 PM
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Terminated tenant had to be out by 3 today and isn't, although he was in earlier to grab a couple of backpacks of stuff. Gate code's disabled and unit is overlocked. Do a move-out? I don't want it racking up rent and fees. I have no plans to immediately deal with what's left in the unit.Yesterday, 03:31 PM
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Hi all! We are updating our facility rules signage (again!
) and wanted to ask what you think about the wording: "Children and pets must be supervised at all times" versus "Children and pets must be kept in your vehicle". Should we say something like: "Children and pets must...
Yesterday, 11:53 AM