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General Self-Storage Forums

Forums Topics Posts Last Post
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 892 Posts: 6,718
892 6,718
Market saturation???
by Griz326
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 1,985 Posts: 21,451
Last Post: change of address
1,985 21,451
change of address
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,278 Posts: 27,441
Last Post: Overlocking
2,278 27,441
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 781 Posts: 7,769
Last Post: Marketing research
781 7,769
Marketing research
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 305 Posts: 3,557
305 3,557
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 570 Posts: 3,835
570 3,835
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 807 Posts: 8,276
807 8,276
Abandoned Vehicles and Mobile Home
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 777 Posts: 7,592
777 7,592
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 481 Posts: 7,693
481 7,693
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 67 Posts: 817
67 817
Favorite Holiday Song
by wc1974
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 204 Posts: 1,909
Last Post: ACH vs Credit Cards
204 1,909
ACH vs Credit Cards
by AmyLou

Latest Topics


  • Kinkaid Lake Storage
    Kinkaid Lake Storage
    I have a long-term tenant who is now 3 months behind on rent. I have talked to him and sent several late notices Is it legal to overlock in Illinois?...
    Yesterday, 08:28 PM
  • KrisinNC
    All storages are NOT the same company
    I got this more in NC-I was Outbox Self Storage and I'd get 10-15 calls a week asking for 'are you the Public Storage close to..." or 'Can I pay my bill- I'm unit 652," only to figure out they were storing at Public Storage. I had the Public Storage #'s on a drop down so I could give them...
    Yesterday, 06:54 PM
  • Alen2611
    Skip Credit Card Transaction Charges - The Wants vs Reality
    There's a number of Payment Processors in the market today and each of them are quite unique to themselves when it comes to their transaction charges/swipe rates. I hear a lot of requests from storage operators - mostly small and medium, if there are ways you could imply that charge to the tenant themselves...
    Yesterday, 03:15 PM