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General Self-Storage Forums

Forums Topics Posts Last Post
Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 1,083 Posts: 8,581
1,083 8,581
General Storage Chat
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,665 Posts: 28,009
2,665 28,009
Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 3,045 Posts: 35,879
3,045 35,879
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 905 Posts: 8,760
905 8,760
Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 390 Posts: 4,222
Last Post: Good Read on Safety
390 4,222
Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 776 Posts: 5,160
776 5,160
Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 974 Posts: 9,764
Last Post: Business Entities
974 9,764
Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 1,033 Posts: 9,702
Last Post: Open Unit Software
1,033 9,702
Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 678 Posts: 10,071
678 10,071
Sound Off for ISS
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 81 Posts: 887
81 887
by Amy_ISS
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 325 Posts: 2,502
325 2,502

Latest Topics


  • PKStorage
    Excessive Condensation?
    by PKStorage
    Ran into a bit of a weird situation, and hoping someone with knowledge on it can explain.

    I've got 2 yr old buildings, and we have very rare condensation issues (inside on the walls / leaking onto the ground).

    However, I just completed an expansion, and during a recent (and...
    Yesterday, 05:47 PM
  • KrisinCali
    Not the tenant, can't discuss account, sorry
    by KrisinCali
    Tenant's daughter came in.

    "Yes, we're getting mail from you (must be the post office program where you get sent an email about what mail you have incoming). My mother is in the hospital, can you tell me what the letter is about?"

    "No, I'm sorry. It's your mother's...
    Yesterday, 02:32 PM
  • Kevin K
    My Last Week
    by Kevin K
    Hey everyone,

    I just wanted to take a minute and let you all know that I have accepted a new position and that this will be my last week at Storage Commander Software. I've had an incredible time in this industry and at this company over the last eight years, but I feet that it's time for...
    20 May 2022, 01:11 PM