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New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 889
Posts: 6,704
Last Post:
Lockers locked in open position
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889 | 6,704 |
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If you have general questions or comments and aren’t sure where to ask/put them, start with this forum.
Topics: 1,949
Posts: 21,085
Last Post:
Before I was a Self-Storage Manager
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1,949 | 21,085 |
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All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,247
Posts: 27,134
Last Post:
Gutter Guards For Standing Seam Roof
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2,247 | 27,134 |
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Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 778
Posts: 7,744
Last Post:
Social Media - A Manager's Viewpoint
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778 | 7,744 |
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For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 304
Posts: 3,547
Last Post:
When Seeking a Job
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304 | 3,547 |
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Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 569
Posts: 3,827
Last Post:
New facility photo of Outbox Myrtle Beach
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569 | 3,827 |
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Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 801
Posts: 8,211
Last Post:
Pro Rating Lease suggestions
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801 | 8,211 |
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Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 768
Posts: 7,513
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768 | 7,513 |
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Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 479
Posts: 7,673
Last Post:
Stop bothering me
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479 | 7,673 |
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Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 67
Posts: 817
Last Post:
Favorite Holiday Song
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67 | 817 |
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Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 198
Posts: 1,895
Last Post:
Staff Evaluations
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198 | 1,895 |
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We like to regularly adjust rates on clients. Typically we do not exceed 5% every 300 days. Rather than sending out a letter notifying clients of the rate adjustment I am considering building the policy into the lease that we reserve the right to adjust rates every 300 days. The idea is that we would...Today, 02:06 PM
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I am not a fan of retaining deposits. Accounting is always difficult and cutting refunds is a pain. I was considering modifying our lease to say that customers paying by credit card will not have a deposit retained at the time of move-in. If when they move out we will reserve the right to bill and charge...Today, 02:03 PM
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Hey guys New to the storage business. Who do you recommend for tenant insurance? Is this tenant insurance profitable for your business and is it worth it? Also do you make it mandatory for your customers? Thank you...Yesterday, 06:30 PM