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General Self-Storage Forums

Forums Topics Posts Last Post
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 949 Posts: 7,262
Last Post: Loss to Lease
949 7,262
Loss to Lease
by Gina6k
If you have general questions or comments and arenít sure where to ask/put them, start with this forum.
Topics: 2,185 Posts: 23,446
2,185 23,446
UPS Entering Storage Business
by Mistore
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,512 Posts: 30,391
2,512 30,391
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 816 Posts: 8,129
816 8,129
Why You Need to Focus on SEO
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 322 Posts: 3,768
322 3,768
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 613 Posts: 4,147
Last Post: ADA Compliance
613 4,147
ADA Compliance
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 839 Posts: 8,600
Last Post: Authorized Access
839 8,600
Authorized Access
by Merman
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 831 Posts: 8,014
831 8,014
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 555 Posts: 8,620
555 8,620
Won't lose sleep over this one
by Grizz
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 68 Posts: 822
Last Post: Holiday Season
68 822
Holiday Season
by wc1974
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 233 Posts: 2,070
Last Post: Keeping It Clean
233 2,070
Keeping It Clean

Latest Topics


  • Terry Berry
    Need a combo employee - tips?
    by Terry Berry
    Hi there! We're looking for a person to do property maintenance AND fill-in in the office using Sitelink and providing excellent customer service. It's a tricky combo because they need to be strong-ish, physically able, and also computer savvy with good communication with customers. Anyone else have...
    Yesterday, 02:53 PM
  • Amy_ISS
    Profit Centers
    by Amy_ISS
    Hi All,

    I'm working on a pair of articles and seeking input from operators. One is a showcase featuring photos and quotes from operators who have non-traditional profit centers. This would include vault storage, gun storage, boutique products, propane tank exchange, fine art storage, etc....
    17th October 2019, 04:18 PM
  • megan.bosse
    ADA Compliance
    by megan.bosse
    Good afternoon! We are a new facility under construction and are working on numbering and selecting our ADA compliant units. I have the information about the ropes, signage and number of units needed to be compliant. Does anyone know specifically when the ramp is needed as shown here? https://w...
    17th October 2019, 04:13 PM