First, does your site offer online rental capabilities? Second, are you seeing a spike in activity?
If you don't offer customers the option to rent a unit online (by choice or lack of technology), are you concerned you'll miss out on new rentals?
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Newbie Lounge
New to the forum or the industry? Let us know who you are, when you got started in self-storage, your areas of expertise, etc.
Topics: 978
Posts: 7,580
Last Post:
New from Upstate NY
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978 | 7,580 |
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General Storage Chat
If you have general questions or comments and aren’t sure where to ask/put them, start with this forum.
Topics: 2,267
Posts: 24,308
Last Post:
Work From Home
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2,267 | 24,308 |
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Day-to-Day Management
All things relating to the day-to-day management of self-storage facilities: customer service, sales, taking payments, policies and procedures, site maintenance and more.
Topics: 2,620
Posts: 31,683
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2,620 | 31,683 |
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Marketing
Facility promotions and advertising including special events, Yellow Pages, Internet, working with media, etc.
Topics: 839
Posts: 8,294
Last Post:
Industry Website Providers
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839 | 8,294 |
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Staffing, Education and Training
For owners and managers, information on interviewing, hiring, firing, incentives, salaries, etc. Also share info on training, websites, books, seminars and other learning resources.
Topics: 334
Posts: 3,891
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334 | 3,891 |
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Construction, Development and Financing
Building, developing and financing self-storage: site selection, feasibility, due diligence, zoning, design, layout, building components, loan types, lending options, rates, working with lenders, and more.
Topics: 637
Posts: 4,285
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637 | 4,285 |
Looking for advice on options for funding purchase of existing facility
by Grizz
28th March 2020, 03:00 PM
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Legal and Insurance Issues
Rental agreements, lawsuits, lien sales, abandonment ... anything relating to legal issues for self-storage. Also discuss specialized insurance coverages for the business, stories of insurance claims, etc.
Topics: 871
Posts: 8,952
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871 | 8,952 |
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Technology: Software and Security
Software, hardware, kiosks, electronic locks, websites, crime prevention, video surveillance, gate access, alarm systems and more.
Topics: 859
Posts: 8,269
Last Post:
Online Rentals
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859 | 8,269 |
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Tales From the Trenches
Share bizarre or interesting stories from inside the storage trenches: difficult customers, strange items stored, unusual happenings, etc.
Topics: 588
Posts: 9,098
Last Post:
Do you ever get these calls?
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588 | 9,098 |
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Sound Off for ISS Mag
Share your insights with readers of ISS magazine! Answer questions in this forum, and your responses might be selected to appear in an upcoming issue of our print publication.
Topics: 72
Posts: 849
Last Post:
Security Components
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72 | 849 |
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Polls
Start a thread to survey the SST community. Similarly, respond to all polls here.
Topics: 243
Posts: 2,117
Last Post:
COVID-19 and New Rentals
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243 | 2,117 |
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Today, 03:12 PM
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I know many of you live on site. For those who don't, are you able to work from home at this time? Can you collect credit card payments over the phone, reserve units, process move-outs, etc.?Today, 03:07 PM
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What are you doing to create some joy in your life during these hard times?...Today, 02:47 PM