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Cease and desist letter from a large competitor

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  • Cease and desist letter from a large competitor

    Has anyone else received a cease and desist letter from the large chain?

    One one of our web pages about the purchase of self storage units I had this sentence: At almost every public self storage facility, this kind of arrangement is not an option. DAK specifically does not offer this kind of service.

    That is not their trademarked name in red. This is what they flagged.

    They also had a bunch of our pictures of our facility saying we can't use them because they match their orange trade dress. What our doors are maroon???

    Check out our photos. Do they look Orange to you? All but one photo is of our facility.
    www.dakselfstorage.com
    Last edited by dakselfstorage; 4th December 2018, 04:40 PM.
    Joe Krezdorn
    DAK Self Storage
    Leesport, PA 19533
    www.dakselfstorage.com

  • #2
    In the 8 years in the business I have not seen or heard of anything like this. Doesn't mean it hasn't happened though. The bigger they are the more they want to push you around. Let's see, where else have I warned about this, oh yea, the US Government. Can you say, entitled/socialism around the corner? I would get you facility legal representation on this and tell them to pound sand.
    "Never let the inmates run the asylum!"

    Comment


    • #3
      Originally posted by dakselfstorage View Post
      Has anyone else received a cease and desist letter from the large chain?

      One one of our web pages about the purchase of self storage units I had this sentence: At almost every public self storage facility, this kind of arrangement is not an option. DAK specifically does not offer this kind of service.

      That is not their trademarked name in red. This is what they flagged.

      They also had a bunch of our pictures of our facility saying we can't use them because they match their orange trade dress. What our doors are maroon???

      Check out our photos. Do they look Orange to you? All but one photo is of our facility.
      www.dakselfstorage.com
      Are you kidding? IT's a completely different color. I agree with Pac-lawyer up, send them your own letter and tell them to bite you.
      I want buns of steel.
      I also want buns of cinnamon.

      Newcastle, WA

      Comment


      • #4
        "send them your own letter and tell them to bite you." LOL! Kris has her dander up!
        "Never let the inmates run the asylum!"

        Comment


        • #5
          This is a case of a company getting too big for it's britches. They are making you waste 'your' time for a frivolous 'problem'. What a crock. Pac's right-I'm bent out of shape. I'd charge them for all of the man hours that you have to work on this 'issue' of theirs and watch their mouths drop.
          I want buns of steel.
          I also want buns of cinnamon.

          Newcastle, WA

          Comment


          • #6
            Or, (lol, yes, I'm still on this.) Get a piece of letterhead, take a clear color photo of your facility and your sign, then in the middle of the letterhead, type the words, "NO." Sincerely, DakSelfStorage and send THAT.
            I want buns of steel.
            I also want buns of cinnamon.

            Newcastle, WA

            Comment


            • #7
              Kris, go to the "Joking Around" thread and read #174. You will understand. LOL!
              "Never let the inmates run the asylum!"

              Comment


              • #8
                It sucks that these guys are going to force you to spend money on your own attorney to dispute their frivolous claim. I would make sure you threaten them with counter action in said letter to them.

                Comment


                • #9
                  One quick talk to the lawyer and he may tell you to ignore them and go about your business.
                  "Never let the inmates run the asylum!"

                  Comment


                  • #10
                    And seriously, multiply the value of the hours you spend on this issue tenfold at the very least and let them try to dispute your value back to you for wasting your time when you bill them.
                    Gina 6k
                    twitter.com/GinaSixKudo
                    VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine
                    storagebizhelp@gmail.com



                    You only live once, but if you do it right, once is enough!
                    I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

                    Comment


                    • #11
                      I have blown up their attorney phone #. She still will not answer or return my calls. I have Removed the word public from the sentence and will not sign the letter they asked us to. My MAROON doors will remain on my website.
                      Joe Krezdorn
                      DAK Self Storage
                      Leesport, PA 19533
                      www.dakselfstorage.com

                      Comment


                      • #12
                        I just spoke with Pub1i( Stor-ag.e attorney. I told her I removed the word public from the post. I then asked about the Orange Trade dress issue. She said our doors are orange on her monitor and I will need to change them. I told her they are DBCI Ceder Red. I mentioned she best have the IT department check her monitor. I think they are going to start going after anyone with Orange doors. Look out folks. I wonder if they are going to go to every household and check to make sure their monitor color is correct.

                        I refuse to bend and will not change the color red or remove them from my website.
                        I have lost enough sleep and time from this harassment.
                        Joe Krezdorn
                        DAK Self Storage
                        Leesport, PA 19533
                        www.dakselfstorage.com

                        Comment


                        • #13
                          Anything that even remotely hints at orange, reds and maroons and others, will be identified by the attorney as orange on their monitor. Tell them to get off their collective a$$e$ and bring an orange sample of their door and come visit your facility and compare. Or.....pound sand.
                          "Never let the inmates run the asylum!"

                          Comment


                          • #14
                            I have orange doors. So does UHaul. Are they seriously planning on going after everyone with orange doors? (the doors at my facility have been that way since the place was built in 1989 so maybe THEY are in the wrong) haha
                            Too many freaks, not enough circuses.

                            Comment


                            • #15
                              Originally posted by DairyGirl View Post
                              I have orange doors. So does UHaul. Are they seriously planning on going after everyone with orange doors? (the doors at my facility have been that way since the place was built in 1989 so maybe THEY are in the wrong) haha
                              Are they on the website? I can't beleive she said this. I asked about The other big guy with the same color doors. She himmed and hawwed and said they gonna start
                              Joe Krezdorn
                              DAK Self Storage
                              Leesport, PA 19533
                              www.dakselfstorage.com

                              Comment

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