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Do you lock your empty units?

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  • Do you lock your empty units?

    I was curious, how many of you lock all of your empty units? We have 4 locations in my area and we have never had to do this until now. We had a massive ordeal stem from someone storing belongings in a unit they were not paying for. So now we are locking all of our units.
    How did this work for your facility? What are the pros and cons?
    Thanks in advance!

  • #2
    Yes we lock our empty units. It's to easy for people to get into the empty ones then go through the walls to other units. We are a drive up faciity so it is pretty open.

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    • #3
      I have always locked all vacant units to avoid this issue or people tossing what they don't want into a vacant unit.

      It also avoids people accidentally moving into the wrong vacant units.
      Last edited by MamaDuke; 3rd December 2019, 05:51 PM.
      MamaDuke

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      • #4
        No lock but I do put a tag on them. I haven't, as of yet, experienced anyone leaving extra trash in an empty unit or storing overflow contents.
        "Never let the inmates run the asylum!"

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        • #5
          All of my empty units have a company lock on them. My lock doesn't come off until the customer puts theirs on.
          A lack of planning on your part does not constitute an emergency on mine.

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          • #6
            Company policy here is no. But, I wish we could as I have had people put trash in an empty unit.

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            • #7
              Mine is the same as Merman

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              • #8
                Yes-we have four separate colors-blue is for company units-storing equipment, const supplies, boxes/locks etc. Green is for reserved units, yellow is empty-ready to rent (should be clean!) and red is overlock. It makes keeping an eye out easy when you can see, at a glance, the status of the unit.
                Even duct-tape can't fix stupid. But it can muffle the noises.

                WA State

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                • #9
                  Always lock. If someone were to move into the empty unit there is zero contract to evict the person whom has wrongfully moved into that unit.

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                  • #10
                    Welcome to the forum, Tiffanyann.
                    "Never let the inmates run the asylum!"

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                    • #11
                      Originally posted by Tiffanyann View Post
                      Always lock. If someone were to move into the empty unit there is zero contract to evict the person whom has wrongfully moved into that unit.
                      They also have no contract showing they were ever in the unit so if I get rid of all their stuff they have no proof they were ever in there.

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                      • #12
                        Originally posted by KrisinNC View Post
                        Yes-we have four separate colors-blue is for company units-storing equipment, const supplies, boxes/locks etc. Green is for reserved units, yellow is empty-ready to rent (should be clean!) and red is overlock. It makes keeping an eye out easy when you can see, at a glance, the status of the unit.
                        Wow, this is impressive! We swtiched to blue locks 2 years ago when the previous manager was fired but we use one for everything. Having different color locks for each scenario would make my daily inventory a lot easier!!!

                        Matt

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                        • #13
                          We have always used cylinder locks. Every unit looks the same. every unit has a lock. If someone were to break in they may be trying to access a vacant unit. 20 year anniversary of lease one two weeks ago. We have had 3 attempted break ins, None successful.
                          I tell tenants that move out to make sure unit is locked and drop keys in mailbox outside the gate if I am not here. I tell them that an unlocked unit may be considered a dumpster to another tenant and if they left it unlocked it is their responsibility.
                          Joe Krezdorn
                          DAK Self Storage
                          Leesport, PA 19533
                          www.dakselfstorage.com

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                          • #14
                            Originally posted by KrisinNC View Post
                            Yes-we have four separate colors-blue is for company units-storing equipment, const supplies, boxes/locks etc. Green is for reserved units, yellow is empty-ready to rent (should be clean!) and red is overlock. It makes keeping an eye out easy when you can see, at a glance, the status of the unit.
                            Same here, I wish we could have one more color though for damaged units, like orange maybe? The green locks we use for reserved units, units that need to be cleaned or damaged units. That's too many possibilities for one color.
                            You Laugh, I laugh. You cry, I cry. You take my coffee...may God have mercy on your soul....

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                            • #15
                              I lock empty units. I do not know why we would not? When we sweep out a moved out unit, put a lock on it. When someone moves in, you walk the customer to the unit to show it to them, so you remove the lock. I would like to hear the reasons not to lock an empty unit?

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