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  • #16
    Originally posted by pacnwstorage View Post
    I really have no idea how it all works but is there not a default setting for each section of the software and can be inspected by the facility person or the IT tech trying to help when searching for the particular problem the facility is having? In other words, not all sections of software need to be looked at for a hard to fire the system up problem. I have no idea of any other way to say it so please bear with me on this question.
    The problem was we were unable to log into the software. "Access Denied", the tech didn't see the problem on their end. Everything looked fine.

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    • #17
      Thank you for your kindness and understanding, Anna (@fishhu1968)!

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