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ADA Lawsuits

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  • ADA Lawsuits

    Some noteworthy news on the ISS website. Three California operators are being sued for alleged violations of the Americans With Disabilities Act.
    Amy Campbell
    Inside Self-Storage


  • #2
    Well California is gonna California not much one can do about that.


    • #3
      California=Law suit frequent flier theme park!
      "Never let the inmates run the asylum!"


      • #4
        Ambulance chasers, serial sue-rs. This has been going on with the same people for close to 20 years. Some properties don't begin to have the space from the get go for new modifications but they get sued anyway. Now, having a disabled (late) mom, I'm one of the first to jump when someone abuses handicap access and such. But, long before our property had a ramp into the office, we went the extra mile on a personal level to help those who were encumbered with physical limitations. Just part of the customer service we provided as fellow, compassionate human beings. At some point, suing for the sake of suing becomes ridiculous.
        Gina 6k
        VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine

        You only live once, but if you do it right, once is enough!
        I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.


        • #5
          Just found out our websites failed the ada standard.....I guess free time is for others lol


          email ron at


          • #6
            I'm scared to even put my business URL into that ADA site checker. I'm so paranoid that it's just an easy way for the lawsuit people to see who isn't compliant, by using people's curiosity against them.

            I'm in the middle of an ADA suit right now on a property I lease to a Chinese restaurant, luckily I put in the lease many years ago that any ADA compliance issues are the responsibility of the tenant. Looks like it's going to be ~$35k to make this go away, not including legal fees. I'm sorry to say that the whole thing makes me wary of any disabled person that visits a business of mine. My brother in law is a quadriplegic, so like Gina I'm the first to defend common sense accessibility standards for those that need it, but being blackmailed by crooked attorneys and their professional "offended people" is another matter altogether.

            In no way affiliated with Storman software.


            • #7
              So we just had our software developer redo our website. It passed thank goodness. I just checked it! Everyone seems to be so sue happy these days. When we pass compliance I breathe a sigh of relief.


              • #8
                Got our California sites done (Advanced Mini Storage). Will work on the Nevada facility soon.

                A storage facility close by got hit by an ADA lawsuit. The kind where the attorney just checked the site on google maps or earth then filed a claim.

                Thanks for the heads up Amy.


                email ron at


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