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Tenant won't fill out paperwork including signing her lease

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  • Tenant won't fill out paperwork including signing her lease

    We manage a RV Boat Storage facility. A few weeks a tenant with difficult circumstances needed to store her RV right away, in advance of signing any paperwork. Although this is not our normal policy I made an exception in order to accommodate her. I was able to get one payment from her, however I have asked her multiple times to sign the documents. I have sent her the eDocs twice but she seems to be ignoring. My thought is to take her off of autopay and not accept any payment until she pays. If she fails to produce signed documents she will receive default notices, leading to a lien notice and warnings that her RV will be towed away. I thought this would ger her attention. We have a sign on the outside of our facility stating that unauthorized vehicles will be towed away. Being that she has not signed a lease or other required legal documents that link her to the space she occupies, would her status be considered unauthorized? Comments?


  • #2
    You do not now, nor have you ever, had a contract with her. I'd give her 24-hour notice that it will be towed because she's trespassing. You can't do a lien without a valid contract.
    MamaDuke

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    • #3
      I do the same, as far as refusing payment until docs are taken care of...if they're important like your case. I suppose it'd be up to your state laws regarding the towing? You don't have a signed lease so she technically doesn't have any agreement with you. In Texas, I'd say have it towed and be done with it if she refuses to sign within the first week of non-payment.

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      • #4
        Lock her out at the gate, or send her an email that she will not have access until she signs it, maybe she doesn't understand the importance of it? She will when she cant get to her RV!
        Last edited by SBAZ; 11 August 2022, 06:49 PM.

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        • #5
          All of the advice above, especially the 24 hour notice, and for the future, everyone has a sob story, do not deviate from your rental process. (don't ask me how I know, I used to have a soft heart, but no more.)
          "The comeback is always stronger than the setback."
          Mom, Navy Vet, genealogist and voracious reader
          Always sunny in California

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          • #6
            Deny access.
            Do not accept any rent payments.
            Notify her and tell her she now has 24 hours to do one of 2 things.
            1. Sign the requested documents and advise her that she can continue to park.
            2. If she refuses to sign advise her that the vehicle will be considered an UNAUTHORIZED vehicle and your only alternative will then be to have it towed!


            Question>>>> When you allowed her to park...she paid but did not sign?
            Did she supply to you the vehicle's proper documents? Title- Registration and insurance-all not expired?

            Don't put off until tomorrow, what you can do today.

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            • #7
              Tow her (24 hour notice) Let the tow company deal with her. Just curious what quality is her RV. By the way most of us learned this the same way.

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              • #8
                Thanks for all the great responses. In answer to one of the questions... yes she paid and did not sign. She did not provide any vehicle related documents..

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                • #9
                  Originally posted by Dan123 View Post
                  Thanks for all the great responses. In answer to one of the questions... yes she paid and did not sign. She did not provide any vehicle related documents..
                  Hasta la bye-bye to her.
                  "The comeback is always stronger than the setback."
                  Mom, Navy Vet, genealogist and voracious reader
                  Always sunny in California

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                  • #10
                    Call the local tow yard!
                    You have an unauthorized vehicle parked on your lot!
                    Period.
                    No debating.
                    No discussing.

                    Don't put off until tomorrow, what you can do today.

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                    • #11
                      In the case of this, how do you know that a Tow company would want to take it off the lot? If you cannot get her to sign, why would she after it is towed which could make the tow company not want to take it? And what if there is no tow company, do you call the police and see if they will tow it? Thankfully I have never had this issue.
                      "A Dog is the only thing on earth that loves you more than you love yourself".

                      Comment


                      • #12
                        Even with a signed lease if I tell the tow yard (that I am already partnered with) to come and get it..they would!
                        The only time I would have anything towed and this is in my case only, would be a tenant goes into default by not paying and would be 36 days late AND I cut the lock and find a vehicle.
                        I would then call tenant and tell them under my terms if they do not pay within 14 days the law says that after 14 days if you do not pay, it will be towed. The tenant will then have to deal with the tow yard and his additional charges to get said vehicle back.
                        The storage unit MAY still incur charges if there is still belongings in the storage unit that have been not paid for and the auction sale will go forward as scheduled.

                        Don't put off until tomorrow, what you can do today.

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