We had a unit go to auction last fall and the tenant now is looking for something that was in the unit. Wants to have the auction winner contact. Not sure how to go about that. Anyone ran into this before?
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Tenant wants auction winner contact info.
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I will never give out any info---to the auction bidder or to the ex-tenant.
But excuse me...did you say the sale was in Fall of 2022 and now it is coming into the Spring of 2023 and the tenant is just NOW asking you about who bought the unit?
Don't put off until tomorrow, what you can do today.
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Originally posted by lady5563 View PostI will never give out any info---to the auction bidder or to the ex-tenant.
But excuse me...did you say the sale was in Fall of 2022 and now it is coming into the Spring of 2023 and the tenant is just NOW asking you about who bought the unit?
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We had auction buyers trying to return special family items at times. Some are softies and don't want to throw away baby books, family bibles etc. so they'd bring them to us.
Instead I'd call the customer, tell them if they wanted they could purchase some items back from the bidder. If they wanted to regain the specific items, I'd give the bidder the customer number. All the while telling the customer, if they don't call, too bad. I won't get in the middle of it. Some buyers made a great deal selling the entire contents back to the former customer. It's a strange world for sure.Gina 6k
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VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine
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You only live once, but if you do it right, once is enough!
I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.
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Originally posted by Gina6k View PostWe had auction buyers trying to return special family items at times. Some are softies and don't want to throw away baby books, family bibles etc. so they'd bring them to us.
Instead I'd call the customer, tell them if they wanted they could purchase some items back from the bidder. If they wanted to regain the specific items, I'd give the bidder the customer number. All the while telling the customer, if they don't call, too bad. I won't get in the middle of it. Some buyers made a great deal selling the entire contents back to the former customer. It's a strange world for sure.
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Originally posted by SimplySpace View Post
We actually have the buyers drop personal items with us in the office for free and we will try to contact them. It's of course up to the buyer but we do get drop offs a few times a year and most of the time no one comes to pick the items up.MamaDuke
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I've had it happen twice-first time the former tenant was super persistent. He was looking for two specific items he swore were in the unit, (he hadn't been personally in the unit for almost 4 years) but when we contacted the buyer he swore that he never saw either item. At that time I told the former tenant, we did our best but he states he didn't see either item. We're done.
He's all 'I'm going to contact a lawyer...blah blah blah." Never heard from him again."The comeback is always stronger than the setback."
Mom, Navy Vet, genealogist and voracious reader
Always sunny in California
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Early in my career I was holding an in person auction. A representative of the tenant showed up to bid on the auction (which I didn't know at the time). As the bidding got higher and higher, a couple of the old pros starting slowing down against each other at about $100. Then this person chimed in at $110, all heads turned to see who this guy was... The old guys looked at him, looked back at the unit to see what they were missing.
The new guy said "my friends wedding dress and important things are in there..."
One of the old guys looked at me and said "$300!", the other old guy said "$350!"
The new guy (sketchy tenant friend) said "c'mon guys, the stuff that's in there is only valuable to me.."
Old guy: "exactly! $400!"
I think it sold for $500, and then they sold back just the stuff the new guy wanted (that they didn't) for $450. They got everything else for $50.
I enjoyed that.
And on the actual topic- I too am a believer that the auction winner takes everything. I don't want them to give me any personal items to be responsible for. If the tenant didn't care about a wedding dress or documents, I sure as heck don't care. AND, if the auction winner says he gave it all to me, then they're at my door. If they come to me and I say "yeah, I have a few boxes of stuff the auction winner returned to me", what do you think the odds are that what they're looking for just happens to not be in those boxes?
How long do I hold it, where do I put it, how do I dispose of it when the time comes? No thanks, you won it, you haul it. I'm on to better tenants.Last edited by Storman; 7 February 2023, 02:26 PM.In no way affiliated with Storman software.
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