At my facility, we offer our customers the following automation:
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Automation We Offer
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Automation We Offer
11Online rentals63.64%7Kiosk18.18%2Smart locks0%0Mobile app9.09%1Two-way audio or video0%0Chatbot or live chat0%0Smart gate entry9.09%1Other9.09%1None of these36.36%4Automatic billpay0%0Last edited by Amy_ISS; 23 May 2023, 12:22 PM.Amy Campbell
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Inside Self-Storage
[email protected]
@AmyCampbell_ISSTags: None -
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We don't offer any of these things and I don't know that I would want to. I enjoy the face to face and talking each month to those that call in or stop by. I have had calls from people moving here from bigger cities that are amazed that we still do things the old school way but have had many say how much they appreciate not having to deal with the technology.👍 2Comment
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I had a guy today who would not rent from us because we don't offer in-person rentals. I was polite, he was a rude jerk. Happy to not be doing business with him. I hope he found a facility that does business the way he wants, meanwhile I am very happy with my model.👍 1Comment
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Apparently, polite paid off. He called back and rented a unit today. Go figure.Comment
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Good one. Added automatic billpay.Amy Campbell
Editor
Inside Self-Storage
[email protected]
@AmyCampbell_ISSComment
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