Tweet
Cracking down on tenants after hours
For the past year we've been giving a warning and sending them on their way. Now we're cracking down, ANYONE on premises after 8 pm is getting a $50 charge. So, when I do move ins I ALWAYS mention the hours, because I live on the property. I usually joke, "Listen, NO LATER THAN 8 pm, because if your code doesn't work you'll have to knock on my door and I will be in my pajamas, and seriously I will be unhappy. And we'll charge $50." Usually works like a charm. When I'm at my other facility I ALWAYS mention it and that I have the app and know if someone uses the gate after hours, and we'll charge $50.
Welp, the outraged screaming has begun.
"I didn't know."
Not possible as I did the move in, and my manager pointed out, "It says on your card that has the code! and in your contract. And on the keypad."
"I'm going to move out if you charge me this fee."
Lady, seriously.
Welp, the outraged screaming has begun.
"I didn't know."
Not possible as I did the move in, and my manager pointed out, "It says on your card that has the code! and in your contract. And on the keypad."
"I'm going to move out if you charge me this fee."
Lady, seriously.
Comment