Our policy is cash, cashiers check or money order in full prior to auction ending if tenant wants to keep his stuff.
I spoke to them last week, I emailed them yesterday before the auction (he'd stated he was sending a money order) letting him know his payment didn't arrive in time to stop the auction. My manager spoke to them before that, and we were very clear. We sent them stuff announcing the auction.
Auction ends and he calls with his 'lawyer'.
"Sorry, auction is ended."
'lawyer, who I suspect is his gf' "Is his stuff still there? He tried to pay and no one answered!" Clue: He tried to pay over the phone but that's disabled because, CASH etc. etc.
"Listen, you're not the tenant."
"He's right here. IS HIS STUFF THERE?" We're on speaker and she's 'recording' -He chimes in.
So, unit is sold but there's a small caveat with the auction co. If tenant Pays before buyer comes in, the auction will be canceled (with appropriate penalties)
So I told them I'm going to call my supervisor, HUNG UP, and called him. He said, "Sure, if he's there in a hour, BEFORE THE AUCTION WINNER, and pays the cash, and then moves everything out, we'll take it."
You can see where this is going.
Never shows, continues to call, bluff and threaten-"Why can't I pay with a debit card?" (I'm going to complain to the BBB, I'm going to sue!) . I move him out. No longer my tenant, no longer his unit.
This morning Sherriff comes in, I explain everything-no payment, no stuff. Followed the lien laws. He understands and goes to deal with the ex tenant.
UGH, I was so stressed last night. Try to do a nice thing and it bites me in the butt. I KNOW better.
It is officially gone, winner picked it up.
I spoke to them last week, I emailed them yesterday before the auction (he'd stated he was sending a money order) letting him know his payment didn't arrive in time to stop the auction. My manager spoke to them before that, and we were very clear. We sent them stuff announcing the auction.
Auction ends and he calls with his 'lawyer'.
"Sorry, auction is ended."
'lawyer, who I suspect is his gf' "Is his stuff still there? He tried to pay and no one answered!" Clue: He tried to pay over the phone but that's disabled because, CASH etc. etc.
"Listen, you're not the tenant."
"He's right here. IS HIS STUFF THERE?" We're on speaker and she's 'recording' -He chimes in.
So, unit is sold but there's a small caveat with the auction co. If tenant Pays before buyer comes in, the auction will be canceled (with appropriate penalties)
So I told them I'm going to call my supervisor, HUNG UP, and called him. He said, "Sure, if he's there in a hour, BEFORE THE AUCTION WINNER, and pays the cash, and then moves everything out, we'll take it."
You can see where this is going.
Never shows, continues to call, bluff and threaten-"Why can't I pay with a debit card?" (I'm going to complain to the BBB, I'm going to sue!) . I move him out. No longer my tenant, no longer his unit.
This morning Sherriff comes in, I explain everything-no payment, no stuff. Followed the lien laws. He understands and goes to deal with the ex tenant.
UGH, I was so stressed last night. Try to do a nice thing and it bites me in the butt. I KNOW better.
It is officially gone, winner picked it up.
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