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Digigate Compatibility with Windows 10

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  • Digigate Compatibility with Windows 10

    We're looking to upgrade our computer system and are concerned about Digigate integration. We currently run Digigate version 5.57 on a computer operating on Windows 7. Does anyone use this version of Digigate on a computer running Windows 10? Thanks!

  • #2
    Originally posted by Selfstorageontario View Post
    We're looking to upgrade our computer system and are concerned about Digigate integration. We currently run Digigate version 5.57 on a computer operating on Windows 7. Does anyone use this version of Digigate on a computer running Windows 10? Thanks!
    DigiGate itself will work fine with Windows 10. Version 5.57 is the last version of the software that was released. The thing you have to watch out for is if the version of Windows you are using is "64 bit" or not. If it is, then you must use the Installer for DigiGate that is designed to work on 64 bit machines.

    If you have your old install CD, see what kind of label is on it. If it says "DigiGate" or "Chamberlain" then it is an old installer that will not work on a 64 bit machine. If it has the new "PTI Security Systems" logo on the CD, it should work to install the program on a 64 bit machine.

    If you do not have your old CD, or if your new machine is 64 bit and your existing CD is too old, you will need to purchase a new install CD by contacting our sales department at 1-800-523-9504. This can either be shipped to you, or you can download it through a link we will email you after purchase.

    Please let me know if you have any questions.

    Robert Toy
    PTI Security Systems

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