Announcement

Collapse

New Membership Approvals

Hello! We're thrilled you want to be a part of Self-Storage Talk! Please be patient with us as registration make take longer to process around the holidays. We'll approve new accounts as promptly as possible. We thank you in advance for your understanding.
See more
See less

Insomniac CIA keaypads VS PTI Keypad System

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Insomniac CIA keaypads VS PTI Keypad System

    We are currently using Quickstor keypads but we seem to have a lot of surge board and keypad issues. I'm tired of the constant issues so we are looking to change our keypad System. I have narrowed it down to the Insomniac CIA keypad system or a PTI system. We use Sitelink and both the insomniac and the PTI should integrate with sitelink just fine. I like the idea of Insomniac having a cloud based system that doesn't rely on a PC like PTI does. Of course with a cloud base system comes a monthly fee, though it will keep us automatically up to day with software. I see pros and cons to both but I haven't spoken to many that have used either system. So, my question is are there any of you out there that use one of these systems that can comment on any surge problems with the boards? I'm currently having to change surge boards or keypads multiple times a year with only 4 keypads.

    Any input anyone can give as to going with one system or the other would be appreciated.

  • #2
    Keep in mind-I have no electrical experience (well, no, that's not true as I helped my ex completely rewire our first house and no one died) Can I ask if you have a surge protector on your main electric line? I had one installed on my house in NC because we used to get storms and I had a billion tall trees around.
    Even duct-tape can't fix stupid. But it can muffle the noises.

    WA State

    Comment


    • #3
      Hmm, I never thought of using a surge protector for the regulated transformer, I assumed that is what the surge board on the keypad was supposed to do. Can anyone tell me if I should have the transformer powering the keypad plugged into a surge protector like you do with a computer?

      Comment


      • #4
        I'd call your local electric company and see if they offer something like that. Mine did back in NC.
        Even duct-tape can't fix stupid. But it can muffle the noises.

        WA State

        Comment


        • #5
          FWIW my experience has been that the surge doesn't usually come from the power line but through the wires going to the keypad.

          Comment


          • #6
            We initially used QuikStor and had ongoing problems with the system going down. Every time, QuikStor said it was our wiring. Our electrician (a Master Electrician) tested and said we meet all their requirements that they recommend. We had minimum voltage loss for the run. This went on and we even ran new wiring down to the keypads but guess what? Still had same problems. Everytime we had a storm we got paranoid that the gate would go down. By the way, we had surge protection on our main panel and at the keypads also. So, after constantly hearing its our wiring all the time we got rid of their keypads and switched to PTI. NO problems since!

            Comment


            • #7
              I upgraded my site from a (much) older Digitech system to the new PTI and was able to use the same keypads I had. The PTI change out was super simple, but their customer/tech service sucks.

              Comment

              Latest Topics

              Collapse

              • ckpa11
                Reply to fence climber
                by ckpa11
                That's what I thought would be in the replies. Thanks. This person also wrecked her car and without asking just had a friend tow it in and drop it. She has not asked about paying for parking, nor do I want her to. So, I guess I am just a storage yard for wrecked vehicles too. I gave her notice to have...
                Today, 01:11 PM
              • AngelaESSTX
                Reply to fence climber
                by AngelaESSTX
                Exactly what evets said. Depending on your state's laws, I would hand her a 3 day notice for non-renewal....
                Today, 01:01 PM
              • evets
                Reply to fence climber
                by evets
                I would evict her. And in the meantime tell her that if she does it again you will call the police and have her arrested for trespassing....
                Today, 12:49 PM
              Working...
              X