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We all know a secure site is a must these days. But what does that really entail? I'm working on an article on the subject above and seeking input from operators. If you'd like to participate, please email me.
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Glad to jump in. Thought I would give some thoughts here, but can email.
My Brother wrote the Nuclear, Biological and Chemical warfare manuals for all North American Air Force and Army bases. One California Fire Season he was in charge of the overall operations. When the bridges in Minneapolis fell into the river, he was in charge of assembling the Underwater task force for recovery. I'm saying he's trained to think logically and results oriented. On one visit, since I was on the School Board talked with him on School attacks and shootings.
Explained about our Active Shooter training, school kids training, should teachers have guns, etc, etc, etc.
He asked;
"Do you want to stop the Shooter, or prevent the Shooting?" He said we are all approaching it wrong.
Even if you wanted to stop a Shooting, most of the deaths and wounded occur in the first 1 1/2 minutes. Police response time even in a good situation is 5 minutes or longer. Not their fault. School front office has to verify there truly is a shooter, Notify Police, Police have to come, then they have to locate the shooter, and then they have to change their normal tactics and "Attack" versus "Contain".
So what has this got to do with Self Storage?
1. Prevent versus Stop:
a. Signage- cameras, alarms, Website, etc. Let them know your systems. Be a "Hard" target.
b. Customers- get rid of your troublesome customers. See my post on Bad Customers. I believe an article once said 70% of all Self Storage crimes are by people who rent there.
2. Catch them:
a. It takes the following actions to go through the "Legal" prosecution process.
- Catch them (cameras) both breaking and entering the unit. That unit, not a unit. If you camera shows 15 units, its slanted and you can't tell which unit they went into.
- Get a picture of them. I love people with Tattoos.
- Get a vehicle and license plate, so you can find them.
b. Put an alarm system to your night phone. I wouldn't have it go to Police (false alarms). You can re-act in 15 seconds based on your security system. Won't go into detail.
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Exactly why my main marketing push is for security. The price does not matter if the facility is not safe. If price is all that is pushed, then you reap what you sow with that class of tenants. We are known as the most secure in the area and I still see improvements to be made."Never let the inmates run the asylum!"Comment
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Forgot, a new item my Security guy added on our last operation. Protect your NVR. The Best thing to do is to have offsite backup, but this is expensive.
But he added a connection text alarm to the NVR. If it is either Detached or cut off, I will get a text alarm on my phone anytime.
We already have an "Air Raid" level megaphone in our office, if you break in. It will literally force you out of the building.Comment
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Many self-storage locations have another business as part of the office. In fact, in some areas this is helpful to get approved for a conditional use permit. I would love to hear what other businesses the members here have as part of their storage business, and are they successful? Especially those...Yesterday, 11:41 PM
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