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Truck Rental - Uhaul Penske Budget

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  • #76
    Re: Truck Rental - Uhaul Penske Budget

    Ok, here is some more news, the uhaul afm takes me to get a truck that is needed. Budget told me to close my self storage property, call someone in to take me to get the truck, and not to worry about my gas, budget will pay me 15 cents a mile. I have not seen the budget truck that rents for 15 cents a mile, I wonder why they think they can force me to use my vehicle and my gas for 15 cents a mile. Penske hikes trucks in. I have done uhaul a couple times and penske once. I WILL NEVER TOUCH ANYTHING BUDGET AGAIN. Its the worst company I have seen. I have had about 20 people at different times show up to rent the truck they reserved, and no truck. Like today, the budget website states in bold that we are out of trucks until the 7th, but they still send people in anyway. Budget knows we are out of trucks, why send people in?
    budget says I am supposed to check tire pressure, and since I work alone, close my store and take the truck to the gas station and air up the tires. Not gonna close the store for budget. Trucks are supposed to be an ancilliary thing. Trucks are supposed to be here to augment and help self storage. Not the other way around. And I would after 3 months of doing budget I would go to this abg university thing, but budget still has not given me a user name and password, which is required. The afm screams at me when I ask her what I am supposed to do, what reports to run and send them where, and even how to run them. I am so burnt on budget noone will ever convince me otherwise. I know for a fact penske and uhaul are better and you do get some company support. NEVER, EVER, BUDGET AGAIN.
    And on another note, I am kinda tired of the b.s. with self storage. It seems they want and want and want more, and make the business harder than it has to be. I am going to throw 12 years of sucuess and experience in the back yard and go do something else. What b.s. you ask? the company I work for now has a new rule. If this property rented 15 units last year in march, I have to rent at least 15 this march, or get a write up. thats exactly the kind of b.s. I have had enough of. Its been nice to be here on SST, I have learned a lot, But I believe this will be my last post. God bless and best of luck to everyone.
    "Bend, but don't bend over"

    Comment


    • #77
      Re: Truck Rental - Uhaul Penske Budget

      Superbob, that's insane. You have no control over the demand in your area, or the market or ... and before some owner pops in, yes, we can sell empty space like no ones business, we can kick butt on sales calls, but there are so many other factors. You can't judge based on one month. The short-sightedness of some folks is unreal.

      Best of luck to you Superbob. You can still pop in here with your experience and help others and let us know how things are going for you.
      Gina 6k
      twitter.com/GinaSixKudo
      VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine
      [email protected]



      You only live once, but if you do it right, once is enough!
      I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

      Comment


      • #78
        Re: Truck Rental - Uhaul Penske Budget

        SuperBob:

        I understand getting to the breaking point. I want to wish you all the best in what is around the next corner for you. Remember, as Gina said, you are always welcome.

        MisterJim444
        Learning Never Ends, But Will Time?

        Comment


        • #79
          Re: Truck Rental - Uhaul Penske Budget

          Originally posted by Superbob View Post
          Ok, here is some more news, the uhaul afm takes me to get a truck that is needed. Budget told me to close my self storage property, call someone in to take me to get the truck, and not to worry about my gas, budget will pay me 15 cents a mile. I have not seen the budget truck that rents for 15 cents a mile, I wonder why they think they can force me to use my vehicle and my gas for 15 cents a mile. Penske hikes trucks in. I have done uhaul a couple times and penske once. I WILL NEVER TOUCH ANYTHING BUDGET AGAIN. Its the worst company I have seen. I have had about 20 people at different times show up to rent the truck they reserved, and no truck. Like today, the budget website states in bold that we are out of trucks until the 7th, but they still send people in anyway. Budget knows we are out of trucks, why send people in?
          budget says I am supposed to check tire pressure, and since I work alone, close my store and take the truck to the gas station and air up the tires. Not gonna close the store for budget. Trucks are supposed to be an ancilliary thing. Trucks are supposed to be here to augment and help self storage. Not the other way around. And I would after 3 months of doing budget I would go to this abg university thing, but budget still has not given me a user name and password, which is required. The afm screams at me when I ask her what I am supposed to do, what reports to run and send them where, and even how to run them. I am so burnt on budget noone will ever convince me otherwise. I know for a fact penske and uhaul are better and you do get some company support. NEVER, EVER, BUDGET AGAIN.
          And on another note, I am kinda tired of the b.s. with self storage. It seems they want and want and want more, and make the business harder than it has to be. I am going to throw 12 years of sucuess and experience in the back yard and go do something else. What b.s. you ask? the company I work for now has a new rule. If this property rented 15 units last year in march, I have to rent at least 15 this march, or get a write up. thats exactly the kind of b.s. I have had enough of. Its been nice to be here on SST, I have learned a lot, But I believe this will be my last post. God bless and best of luck to everyone.
          Sorry to hear this, this is a case of the supposed top people not being in touch with the real world. I know you will do well in what ever you do and we will miss you, but as Gina and Jim have said, pop in anytime.
          Mel Holsinger, President
          Professional Self Storage Management, LLC
          3434 E. Kleindale Ste. E
          Tucson, AZ 85716
          O: 520.320.9135
          F: 520.320.9435
          www.proselfstorage.com

          Comment


          • #80
            Re: Truck Rental - Uhaul Penske Budget

            Thanks to all for understanding. I do love the business and will check in from time to time, thanks for letting me know I am still welcome. I could go on about the troubles in my life here, but I dont want anyone to get all misty eyed. I just have to be better about picking out employers. It is really sad when you start a new job, and find out they have had on the average of 3 managers a year. you eventually learn why. I learned. Does anyone have any idea of how to pick out a good employer?
            "Bend, but don't bend over"

            Comment


            • #81
              Re: Truck Rental - Uhaul Penske Budget

              Superbob, first ask what their employee retention rate is? Clue #1 right?
              Chat with them, not interviewer/interviewee, but ask questions about any 'safe' topic, no politics or religion and see how they respond. If they're in the least big cagey or do any of the body language tell tale signs they're hiding something or lying... move on to the next one.

              Above all, trust your gut! If something doesn't "feel" right move on. If the person you're chatting with is confident enough to let their hair down a bit and bond on a person to person level, you've got a good starting point for a great working relationship. Anyone too full of themselves isn't worth wasting my time with. I may be just a manager, but I'm a damned, oops I mean darned good one and I'll bust my buns for you, IF you treat me as a fellow human being and not just a subordinate to be kicked around and tossed out with yesterday's leftover pizza. Running a good property means interaction on many levels. If someone can't display good interpersonal skills... well... Again, please keep in touch no matter where you end up.
              Gina 6k
              twitter.com/GinaSixKudo
              VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine
              [email protected]



              You only live once, but if you do it right, once is enough!
              I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

              Comment


              • #82
                Re: Truck Rental - Uhaul Penske Budget

                I certainly agree that truck rental is a supplement to the storage business.....
                Uhaul generates about 6% of gross sales in our 400 unit facility and 80% of the problems
                One must make policy to not allow the tail (Uhaul) wag the dog (storage)

                Comment


                • #83
                  Re: Truck Rental - Uhaul Penske Budget

                  Works Comp Insurance rates may increase because of UHAUL repair requirements......
                  In SO CAL, UHAUL is requiring dealers to change clearance lights on trucks
                  (11'-12' high at the top of a truck - requires an extension ladder to reach the bulb)
                  If/when an employee falls from the extension ladder there will certainly be an injury and a WC claim, Also, the job classification rating may well change, thus increasing premiums.

                  Your thoughts please.

                  Comment

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