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ISS Gallery on Preventing Employee Theft

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  • ISS Gallery on Preventing Employee Theft

    ISS has published a new gallery, "Battling the Enemy Within: Detecting and Preventing Self-Storage Employee Theft." Get advice on how to prevent it and warning signs that it could be happening at your facility.
    Amy Campbell
    Editor
    Inside Self-Storage
    [email protected]

    @AmyCampbell_ISS
    480.281.6091

  • #2
    I'm not enough of a criminal mastermind I guess. It's interesting to see the different ways that it's happened, though. Our management company has many layers of checks and balances to prevent most of these shenanigans, but anything can be gotten around.
    Even duct-tape can't fix stupid. But it can muffle the noises.

    WA State

    Comment


    • #3
      I actually think people in charge should have a bit of "Criminal mastermind" to them, how do you know what to watch out for if it's something you've never even considered a possibility? Personally my mind runs so many scenarios there isn't much that will get past me unless it's some truly genius level criminal mastermind activity. I've had employees think they were smart and try to sneak stuff by but it never lasts long.

      Comment


      • #4
        I liked the article. I got my position because I was able to sniff out what the previous manager was doing. Thankfully, it was pretty low tech here and it wasn't too hard to connect the dots.

        I think the article did a great job of pointing out some of the ways an employee can steal from the company. Just as importantly, it can help the manager be aware of the possibilities and put measures in place to prevent it in the future.

        Matt

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        • #5
          This was a great article. Carol and I have swapped some stories. I have found more than you could ever imagine on site audits.

          My favorite story is my manager who had sex with her boyfriend on the showroom floor. Get this, on the 1st of the month, during business hours, on a Saturday and I guess she simply forgot we had cameras. What's really funny is she called one of my other managers to brag on her afternoon delight and that manager called me.

          When I fought her unemployment I let them know we had video. She was denied.
          Stephanie Tharpe
          President
          A+ Management Group, LP
          Nashville, TN
          www.aplusmanagementgroup.com
          615.288.2162

          TNSSA Board of Directors
          www.tnssa.net

          Comment


          • #6
            Originally posted by MusicCity Gal View Post
            This was a great article. Carol and I have swapped some stories. I have found more than you could ever imagine on site audits.

            My favorite story is my manager who had sex with her boyfriend on the showroom floor. Get this, on the 1st of the month, during business hours, on a Saturday and I guess she simply forgot we had cameras. What's really funny is she called one of my other managers to brag on her afternoon delight and that manager called me.

            When I fought her unemployment I let them know we had video. She was denied.
            ewwww.
            Even duct-tape can't fix stupid. But it can muffle the noises.

            WA State

            Comment


            • #7
              Originally posted by KrisinNC View Post

              ewwww.
              LOL reading Music city gal's post, your comment and THEN your signature line is pretty much a perfect setup for a good chuckle!

              Comment


              • #8
                I'm going to be the voice of dissent here, I'm so tired of hearing how all employees are out to rip off the owners. Yes, it happens and it infuriates me when owners don't press charges and those same folks land at other properties. But I've been working with some real doozies in the owner department the last couple of years. I can't tell you how many times I've wanted to do a face palm when things come out of their mouths. The 'rip-off" occurs on both sides of the equation, it's not all one-sided. I've walked away from a couple of nice paying jobs because I just can't help someone who talks about what they're not doing at their property and how that 520 square foot studio apartment is more than enough compensation for anyone to run their site. Salary? Why do I need to pay that? <Insert face palm here>
                Gina 6k
                twitter.com/GinaSixKudo
                VM: Four-Oh-Eight- Seven-Eight-Oh-Eight-Oh-Seven-Nine
                [email protected]



                You only live once, but if you do it right, once is enough!
                I am not an attorney, just an experienced manager who is willing to share what I have learned. Your thoughts, practices or opinions may vary and neither of us may be right.

                Comment


                • #9
                  Exactly Gina6k ... Kind of goes with the comments I made on another post about the undervalue of the storage manager role in general. I don't make any where near as much as I used to in this industry but i've also stepped away from owners who cause quite a few "face palms" as you said.

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