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ISS is collecting data for its annual Top-Operators Lists. We welcome submissions from all multi-facility self-storage owners and third-party management companies. Participation is free and takes only a few minutes. If your company has been included in a previous campaign, you'll receive login instructions via email. If your company is new to the campaign, you can complete the form here. Let me know if you have any questions.
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Amy Campbell
Editor
Inside Self-Storage
[email protected]
@AmyCampbell_ISS
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My customers write it out on the NCR paper contract they complete, then I enter it into the computer with them standing there. I read back to them their address and ask if it's missing an apartment or unit number as I input it. I also read outloud their phone number and email as I input it. I tell...Yesterday, 08:05 PM
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Brings up a good point. How do you ensure you ALWAYS have a full address for every customer?Yesterday, 05:58 PM
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I am glad it worked out. I do agree with the others, I have had this happen before where it was incomplete or did not have the apt. I explained that I just needed proof it was sent even if it comes back and they did it for me. Hopefully if it happens again they work with you on it. In Illinois we can...Yesterday, 05:34 PM