Hi. Actually we're either one hour ahead or behind, depending on which office is calling you and if DST is in effect or not. (Asheville NC where I am and most of the support people are is EST, and Phoenix AZ where a few other support techs work is MST and does not observe DST)
Anyways,...
Robert
Senior Member
Last Activity: Today, 08:28 AM
Joined: 21st August 2015
Location:
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HI Robert,
Thank you for responding to my problem. What's happening is often when a change is made to an access code, or a new code is put in it doesn't work.
This is the ticket number
PTI Ticket #00029203 - Ongoing Problems with Code Updates not accepting [ref:_00D4113Tm3._5001Kop2kR:ref]... -
Hi,
If you can PM me the ticket number, and a time you'll be available (accounting for TZ difference), I'll try my best to have them contact you at that time.
Regards,
Robert Toy
PTI Security Systems... -
Ha. I was going to suggest the same thing. Maybe have a bucket and a scrub brush and say the bathrooms need cleaning!...Leave a comment:
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Hi storage-gal, has our tech support contacted you yet? (I've been out sick otherwise I would have wrote back earlier. We've been decimated by a very nasty bug going around our office...)
The StorLogix system should update within seconds of the update file being written to the folder on...Leave a comment:
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Many times the one's in the biggest hurry have a very good reason. That is, very good for them and very bad for you. I've shown apartments to people and they ask if they can start moving in that afternoon. HA!Leave a comment:
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There are several different manufacturers. I would suggest doing a search on that term and find the one that best suits your needs. As a note, your search results may include infrared beam systems. I would not recommend using those.
Regards,
Robert Toy
PTI Security...Leave a comment:
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You can get microphonic cable that attaches to your fence. It can detect the distinctive sound when someone is cutting the fence and trigger an alarm.Leave a comment:
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